越南银行中工作倦怠对安静辞职的影响

Thu Trang Phạm, Thị Thu Trang Nguyễn
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引用次数: 0

摘要

本研究旨在评估工作倦怠对越南银行员工安静辞职的影响。研究采用调查法,在 2023 年 10 月至 2023 年 11 月期间对越南 19 家银行的 405 名员工进行了调查。研究结果表明,工作倦怠的所有组成部分,包括个人倦怠、与工作相关的倦怠和与客户相关的倦怠,都会对安静辞职产生积极影响。在这三个因素中,个人职业倦怠和工作相关职业倦怠对安静辞职有显著影响。越南银行应努力从所有三个方面减轻工作倦怠;然而,应更加重视旨在减轻个人工作倦怠和工作相关工作倦怠的措施。
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The impact of job burnout on quiet quitting in Vietnamese banks
The aim of this research is to assess the impact of job burnout on quiet quitting in Vietnamese banks. The study employs the survey method with 405 employees from 19 banks in Vietnam from 10/2023 to 11/2023. The research results indicate that all components of job burnout, including personal burnout, workrelated burnout, and client-related burnout, positively impact quiet quitting. Among these three components, personal burnout and work-related burnout have significant influences on quiet quitting. Vietnamese banks should endeavor to mitigate job burnout across all three dimensions; nonetheless, a heightened emphasis ought to be placed on initiatives aimed at alleviating personal burnout and work-related burnout.
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