促进高等教育管理的公平与平等:服务质量控制的数学视角

Yang Liu
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引用次数: 0

摘要

本文从服务质量控制的数学视角出发,探讨如何将公平与平等纳入高等教育管理。通过使用公平指数、统计公平措施和质量控制算法,该研究评估了师生之间的资源和机会分配情况。此外,基尼系数和洛伦兹曲线的使用也有助于评估服务提供的平等性。通过对各高等教育机构的综合数据分析,研究发现了行政服务质量方面存在的显著差异,突出了政策改革的必要性。研究还为行政管理人员提供了可行的建议,以提高服务质量,同时营造公平、平等的学术环境。
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Promoting fairness and equality in higher education administration: A mathematical perspective on service quality control
This paper examines the integration of fairness and equality into higher education administration through a mathematical perspective on service quality control. By employing the Fairness Index, statistical equity measures, and quality control algorithms, the research evaluates the distribution of resources and opportunities among students and faculty. Additionally, the usage of the Gini coefficient and Lorenz curves aids in assessing service delivery equality. Through comprehensive data analysis from various higher education institutions, the study identifies notable disparities in administrative service quality, highlighting the need for policy reforms. Actionable recommendations are provided for administrators to enhance service quality while fostering a fair and equal academic environment.
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