冲动购买行为的决定因素:印度尼西亚微型市场零售消费者积极情绪的中介作用

IF 1.2 Q4 BUSINESS Innovative Marketing Pub Date : 2024-03-29 DOI:10.21511/im.20(1).2024.23
Nel Arianty, Dedek Kurniawan Gultom, Willy Yusnandar, Muhammad Arif
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引用次数: 0

摘要

冲动性购买的特点是快速和无计划的购买决策,通常是由感知到的必要性或诱人的优惠引发的。与大型超市和超级市场相比,小型超市的经营规模较小,但对消费者行为的影响却很大,这主要是因为它们采用了各种促销策略。本研究旨在确定价格折扣和商店氛围通过积极情绪对冲动购买行为的影响。本研究在印度尼西亚北苏门答腊省棉兰市进行,采用非概率抽样方法;通过谷歌表格向 180 名参与者发放在线问卷,收集数据。数据采用结构方程模型(SEM)和偏最小二乘法(PLS)估算方法进行分析。结果显示,价格折扣和商店氛围显著影响积极情绪和冲动购买(p < 0.05)。积极情绪明显影响冲动购买(p < 0.05)。此外,价格折扣和商店氛围通过积极情绪影响冲动购买(p < 0.05)。本研究揭示了消费者在便利店消费时产生反应的复杂机制,为零售商和营销人员在不断变化的零售环境中提供了重要的启示。 鸣谢本研究得到了苏门答腊穆罕默德大学收支预算的资助,该研究是在北苏门答腊穆罕默德大学 2023 财年收支预算基本研究计划(编号:94/II.3-AU/UMSU-LP2)实施过程中,根据任务协议书进行的。AU/UMSU-LP2M/C/2023。
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Determinants of impulse buying behavior: The mediating role of positive emotions of minimarket retail consumers in Indonesia
Impulse buying is characterized by quick and unplanned purchasing decisions often triggered by perceived necessity or attractive offers. Minimarkets operate on a smaller scale than hypermarkets and supermarkets but significantly influence consumer behavior, mainly because they use various promotional strategies. This study aims to determine the effect of price discounts and store atmosphere on impulse buying behavior through positive emotions. This study was conducted in Medan, North Sumatra, Indonesia, using a non-probability sampling approach; an online questionnaire was used to collect data from 180 participants through Google Forms. The data were analyzed using structural equation modeling (SEM) and partial least square (PLS) estimation methods. The results showed that price discounts and store atmosphere significantly affect positive emotions and impulse buying (p < 0.05). Positive emotions significantly affect impulse buying (p < 0.05). In addition, price discounts and store atmosphere affect impulse buying through positive emotions (p < 0.05). This study uncovers the complex mechanisms underlying consumer responses in the convenience store landscape, providing important insights for retailers and marketers in navigating the evolving retail terrain. AcknowledgmentThis research was funded by the Revenue and Expenditure Budget of the Universitas Muhammadiyah Sumatera Utara following the assignment agreement letter in the context of implementing the Basic Research Program of the Revenue and Expenditure Budget of the Muhammadiyah University of North Sumatra for the 2023 Fiscal Year, Number: 94/II.3- AU /UMSU-LP2M/C/2023.
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来源期刊
Innovative Marketing
Innovative Marketing Economics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.50
自引率
9.10%
发文量
58
审稿时长
9 weeks
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