Accessibility and Exhibit Safety: The Importance of Sensory Maps

Museum accessibility, through audio description services, sighted guides, sensory maps/guides/social narratives, and more, is an essential part of exhibit safety and design. In the past decade, more museums recognize the importance of trigger warnings (a trigger being a sensory experience that may cause mental or physical discomfort, overload, or breakdown) for flashing lights, noise content, and movement to ensure visitors with epilepsy, tinnitus (ringing in the ears), PTSD, and mobility devices remain safe. But while more museums are developing resources and programming for neurodiverse individuals, including Autism Spectrum Disorder (ASD), many still do not understand how sensory maps, an inclusive and easy-to-create resource, are critical to visitor safety. A sensory map is an annotated layout of an exhibit, gallery, or entire museum that identifies areas with high and low sensory stimulation and the type of stimulation. Sensory overload/overstimulation can put visitors, staff, and collections at risk; sensory maps alleviate this risk by allowing visitors to self-select in or out of experiences, and in doing so, prioritize their own mental and bodily wellbeing. Highlighting how sensory maps are critical for visitor, staff, and object safety encourages museum boards of directors to allocate funding to create these resources and to seek out more funding for tailored programming and exhibit experiences. I met with accessibility professionals from the Metropolitan Museum of Art, the International Spy Museum, the Houston Museum of Art, and others to share their insights about how to create accessible sensory maps (physical and digital versions) and reach out to disabled communities.