工作态度在调解企业文化和管理支持对波兰邮政储蓄银行员工工作效率的影响中的作用

Ni Wayan Putri Selviani, Putu Indah Rahmawati, Komang Krisna Heryanda
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引用次数: 0

摘要

本研究探讨了工作态度在企业文化、管理支持和员工工作效率之间的中介作用。企业文化和管理支持是影响员工工作效率的关键因素。然而,目前还没有研究深入探讨工作态度是如何调节两者对工作效率的影响的。研究人员使用的研究对象是 PT PLN (Persero) 东巴厘岛客户服务执行单位(UP3)的员工。由于员工人数多达 119 人,样本是通过人口普查法确定的;因此,整个人群成为样本研究对象。接下来,通过谷歌表格分发问卷收集数据。此外,还利用 SEM-PLS 对收集到的现有数据进行了分析。研究结果发现,企业文化对员工的工作效率有积极影响。管理层的支持对 PT PLN 东巴厘员工的工作效率有积极作用。工作态度对东巴厘岛公用事业公司员工的工作效率有积极影响。企业文化对东巴厘岛电力公司员工的工作态度有积极影响。管理层对东巴厘岛电力公司员工的工作态度有积极作用。工作态度可以调节企业文化对东巴厘岛电力公司员工工作效率的影响。工作态度可以调节管理支持对东巴厘岛电力公司员工工作效率的影响。预期研究:可以从理论和实践两方面发展人力资源管理文献,指导从业人员在竞争激烈的工作环境中提高管理策略的有效性。
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The Role of Work Attitude in Mediating the Influence of Corporate Culture and Management Support on the Work Productivity of PLN Employees
This research investigates the role of work attitude as a mediator in the relationship between corporate culture, management support, and employee work productivity. Corporate culture and management support are key factors influencing employee productivity. However, there has been no research that thoroughly explores how work attitude mediates the influence of both on work productivity. The population that researchers use is employees of PT PLN (Persero) East Bali Customer Service Implementation Unit (UP3). With as many as 119 employees, the sample was determined with the census method; therefore, the whole population made the sample study. Next, data was collected through distributing questionnaires via Google Forms. The existing data collected was furthermore analyzed with SEM-PLS. The study results find That corporate culture positively affects employee work productivity. Management support has a positive role in the work productivity of PT PLN East Bali employees. Work attitude has a positive role in the work productivity of PT PLN East Bali employees. Corporate culture has a positive effect on the work attitude of PT PLN East Bali employees. Management supports a positive role in the work attitude of PT PLN East Bali employees. Work attitude can mediate the influence of corporate culture on the work productivity of PT PLN East Bali employees. Work attitude can mediate the influence of management support on the work productivity of PT PLN East Bali employees. Expected study: This Can be theoretical and practical in developing human resource management literature and guiding practitioners to increase the effectiveness of management strategies in a competitive work environment.
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