在微型名人餐厅中享受乐趣:社交互动、食物标记和分享满意度的作用

IF 9.9 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Hospitality Management Pub Date : 2024-04-15 DOI:10.1016/j.ijhm.2024.103768
Yun Victoria Chen , IpKin Anthony Wong , Aliana Man Wai Leong , GuoQiong Ivanka Huang
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引用次数: 0

摘要

在餐饮服务业中,食物标记越来越受欢迎。虽然它通常被视为印象管理和规范行为的工具,但社交互动对食物标记的影响却很少受到关注。本研究旨在通过社会存在理论的视角,研究社交互动、与同伴的联系强度和主观幸福感之间的相互作用,从而填补这一空白。本研究采用解释性顺序混合方法设计,进行了两项实证研究。研究 1 采用调查设计,揭示了对社交互动的需求是获得食物诱惑益处的先决条件,并与主观幸福感建立了中介关系。研究 2 采用定性调查的方法,深入了解发布美食自拍照对个人主观幸福感的影响。研究进一步揭示,分享美食自拍不仅会在发布的瞬间影响个人幸福感,而且会在相对较长的时间内持续影响主观幸福感。这项研究通过探索生动的美食照片所营造的存在感和社区感,以及解释强联系和弱联系的不同影响,丰富了社会存在理论。它还为酒店业文献提供了新的见解,强调了线下和线上体验的相互关联性,这些体验共同促进了顾客在商业环境中生活满意度的提高。
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Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction

Foodstagramming has grown in popularity within foodservice contexts. While it is commonly seen as a tool for impression management and normative behavior, the influence of social interaction on foodstagramming has received limited attention. This research aims to fill this gap by examining the interplay of social interaction, tie strength with peers, and subjective well-being, through the lens of social presence theory. An explanatory sequential mixed methods design with two empirical studies was conducted. Using a survey design, the Study 1 reveals that the need for social interactions serves as a precursor to foodstagramming benefits and establishes a mediated relationship leading to subjective well-being. Study 2 employs a qualitative inquiry to provide an in-depth understanding of the impact of posting food selfies on individual subjective well-being. It further reveals that sharing food selfies not only influences personal happiness at the moment of posting but also continues to affect subjective well-being over a relatively extended period. This research enriches social presence theory by exploring the sense of presence and community created through vivid food photos and by explaining the different effects of strong and weak ties. It also contributes new insights to the hospitality literature, highlighting the interconnectedness of offline and online experiences, which collectively contribute to customers’ enhanced life satisfaction in a commercial setting.

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来源期刊
International Journal of Hospitality Management
International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
21.20
自引率
9.40%
发文量
218
审稿时长
85 days
期刊介绍: The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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