Audrey Marcoux , Marie-Hélène Tessier , Philip L. Jackson
{"title":"在模拟医疗环境中被认为最能引起共鸣的非语言行为","authors":"Audrey Marcoux , Marie-Hélène Tessier , Philip L. Jackson","doi":"10.1016/j.chb.2024.108268","DOIUrl":null,"url":null,"abstract":"<div><p>Perceiving empathy from healthcare professionals contributes to clinical benefits. Yet, for methodological and ethical reasons, the factors affecting perceived empathy, such as how the nonverbal behaviors of professionals interact, are less understood than those influencing the actual act of empathizing. Two online studies examined how the perception of empathy in a medical context of pain was influenced by factors related to digital healthcare professionals (DHPs) and participants acting as suffering patients. In Study 1 (<em>n</em> = 123), participants watched videos of DHPs showing variations in gaze direction, posture, and facial expression to rate perceived empathy from a visual patient perspective. They perceived more empathy from the face expressing pain, regardless of gaze, posture, and gender of the DHPs. The sex of participants also modulated perceived empathy. Study 2 (<em>n</em> = 116) expanded Study 1 by adding faces expressing pain and sadness of varying intensities, along with perspective-taking instructions, to determine whether higher perceived empathy for the face expressing pain stems from its congruence with the medical pain context. Participants perceived more empathy in faces expressing sadness than pain. Sadness and pain interacted differently with the effects of intensity, posture, and gaze direction. This work challenges the idea that exact congruence with the patient's affective state is necessary and further contributes to investigating nonverbal behaviors of empathy.</p></div>","PeriodicalId":48471,"journal":{"name":"Computers in Human Behavior","volume":null,"pages":null},"PeriodicalIF":9.0000,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0747563224001365/pdfft?md5=ae3d18d3395f7de38f962749e2e76dbd&pid=1-s2.0-S0747563224001365-main.pdf","citationCount":"0","resultStr":"{\"title\":\"Nonverbal behaviors perceived as most empathic in a simulated medical context\",\"authors\":\"Audrey Marcoux , Marie-Hélène Tessier , Philip L. Jackson\",\"doi\":\"10.1016/j.chb.2024.108268\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><p>Perceiving empathy from healthcare professionals contributes to clinical benefits. Yet, for methodological and ethical reasons, the factors affecting perceived empathy, such as how the nonverbal behaviors of professionals interact, are less understood than those influencing the actual act of empathizing. Two online studies examined how the perception of empathy in a medical context of pain was influenced by factors related to digital healthcare professionals (DHPs) and participants acting as suffering patients. In Study 1 (<em>n</em> = 123), participants watched videos of DHPs showing variations in gaze direction, posture, and facial expression to rate perceived empathy from a visual patient perspective. They perceived more empathy from the face expressing pain, regardless of gaze, posture, and gender of the DHPs. The sex of participants also modulated perceived empathy. Study 2 (<em>n</em> = 116) expanded Study 1 by adding faces expressing pain and sadness of varying intensities, along with perspective-taking instructions, to determine whether higher perceived empathy for the face expressing pain stems from its congruence with the medical pain context. Participants perceived more empathy in faces expressing sadness than pain. Sadness and pain interacted differently with the effects of intensity, posture, and gaze direction. This work challenges the idea that exact congruence with the patient's affective state is necessary and further contributes to investigating nonverbal behaviors of empathy.</p></div>\",\"PeriodicalId\":48471,\"journal\":{\"name\":\"Computers in Human Behavior\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":9.0000,\"publicationDate\":\"2024-04-18\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://www.sciencedirect.com/science/article/pii/S0747563224001365/pdfft?md5=ae3d18d3395f7de38f962749e2e76dbd&pid=1-s2.0-S0747563224001365-main.pdf\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Computers in Human Behavior\",\"FirstCategoryId\":\"102\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S0747563224001365\",\"RegionNum\":1,\"RegionCategory\":\"心理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"PSYCHOLOGY, EXPERIMENTAL\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computers in Human Behavior","FirstCategoryId":"102","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0747563224001365","RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"PSYCHOLOGY, EXPERIMENTAL","Score":null,"Total":0}
Nonverbal behaviors perceived as most empathic in a simulated medical context
Perceiving empathy from healthcare professionals contributes to clinical benefits. Yet, for methodological and ethical reasons, the factors affecting perceived empathy, such as how the nonverbal behaviors of professionals interact, are less understood than those influencing the actual act of empathizing. Two online studies examined how the perception of empathy in a medical context of pain was influenced by factors related to digital healthcare professionals (DHPs) and participants acting as suffering patients. In Study 1 (n = 123), participants watched videos of DHPs showing variations in gaze direction, posture, and facial expression to rate perceived empathy from a visual patient perspective. They perceived more empathy from the face expressing pain, regardless of gaze, posture, and gender of the DHPs. The sex of participants also modulated perceived empathy. Study 2 (n = 116) expanded Study 1 by adding faces expressing pain and sadness of varying intensities, along with perspective-taking instructions, to determine whether higher perceived empathy for the face expressing pain stems from its congruence with the medical pain context. Participants perceived more empathy in faces expressing sadness than pain. Sadness and pain interacted differently with the effects of intensity, posture, and gaze direction. This work challenges the idea that exact congruence with the patient's affective state is necessary and further contributes to investigating nonverbal behaviors of empathy.
期刊介绍:
Computers in Human Behavior is a scholarly journal that explores the psychological aspects of computer use. It covers original theoretical works, research reports, literature reviews, and software and book reviews. The journal examines both the use of computers in psychology, psychiatry, and related fields, and the psychological impact of computer use on individuals, groups, and society. Articles discuss topics such as professional practice, training, research, human development, learning, cognition, personality, and social interactions. It focuses on human interactions with computers, considering the computer as a medium through which human behaviors are shaped and expressed. Professionals interested in the psychological aspects of computer use will find this journal valuable, even with limited knowledge of computers.