公共部门组织的财务和非财务绩效分析

Contemporary Journal on Business and Accounting Pub Date : 2024-04-17 DOI:10.58792/cjba.v4i1.46

Muchriana Muchran, Retno Pinasti Putri Idrawahyuni

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引用次数: 0

摘要

目的 - 本研究旨在从财务和非财务两方面衡量2019-2021年望加锡朝觐医院工作计划的执行情况设计/方法/途径 - 使用平衡计分卡方法分析绩效，重点关注经济、效率和效益等财务方面，以及客户满意度、内部业务流程、成长和学习等非财务方面研究结果 - 平衡计分卡有4个视角原创性 - 本论文介绍了平衡计分卡方法的财务和非财务方面关键词：财务绩效；非财务绩效；平衡计分卡财务绩效、非财务绩效、平衡计分卡论文类型研究成果

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Analysis of Financial and Non-Financial Performance of Public Sector Organizations

Purpose – This study aims to measure the implementation of the work program of Makassar Hajj Hospital, both from financial and non-financial aspects in 2019-2021 Design/methodology/approach – Using a Balanced Scorecard approach to analyze performance, focusing on financial aspects such as economics, efficiency, and effectiveness, as well as non-financial aspects such as customer satisfaction, internal business processes, and growth and learning Findings – Balanced Scorecard that has 4 perspectives Originality – This thesis introduces financial and non-financial aspects of the Balanced Scorecard approach Keywords: Financial Performance, Non-financial Performance, Balanced Scorecard Paper Type Research Result

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Contemporary Journal on Business and Accounting

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