工作场所精神和人力资源管理实践对工作绩效的影响--中介和调节方法

Arif Massood, Ghazanfar Ali
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引用次数: 0

摘要

护士在确定医疗保健系统的可持续性方面发挥着至关重要的作用,因此护士的工作表现被公认为是为病人提供优质护理的重要因素。然而,在过去几年中,巴基斯坦公立医院的工作绩效却每况愈下。关于影响工作绩效的因素,如人力资源管理实践、工作中的精神状态和员工参与度,已有大量研究。因此,在这方面,领导希望改变行为,让护士参与到提高绩效的工作中来。本研究探讨了人力资源管理实践和工作灵性对工作绩效和员工敬业度的直接影响。研究还考察了员工敬业度的间接中介效应,以及变革领导力在员工敬业度和工作绩效之间的调节效应。研究采用了目的性抽样法收集数据。对来自巴基斯坦 15 家公立医院的 390 份实际数据进行了进一步的数据分析。应用 PLS-SEM 软件测量结构模型。引导分析进一步证明了内心生活、员工参与和职业发展对员工敬业度和工作绩效的影响是显著的。此外,研究还发现员工敬业度在内心生活和职业发展对工作绩效之间的部分中介效应是显著的。变革领导力在员工敬业度和工作绩效之间的调节效应也是显著的。实证结果表明,人力资源管理实践和工作中的灵性限制了护士短缺的负面影响,同时也提高了护士的护理工作绩效,提供了更好的工作氛围。然而,高层管理者无需采取任何干预措施来改变护士的行为。未来的研究可以扩大研究范围。
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The Effect of Workplace Spirituality and HRM Practices on Job Performancethe Mediating and Moderating Approach
Providing the vital roles of nurses in defining the sustainability of the healthcare system, nursing performance is recognized to be significant in providing quality care of patients. However, job performance reported in Pakistani public hospitals over the past few years has been deteriorated. There have been numerous researches about factors that affect job performance like HRM practices, spirituality at work and employee engagement. So, in this regard, leadership desires to change the behavior to engage the nurses in improving performance. The current study examines the direct effect of HRM practices and spirituality at work on job performance and on the employee engagement. The indirect mediating effect of employee engagement is examined on the associations and the moderating effect of change leadership between employee engagement and job performance is also examined. Purposive sampling was used to collect the data. There were 390 practical data from fifteen public hospitals in Pakistan were applied for further data analysis. The software PLS-SEM was applied to measure the structural model. Further the bootstrapping supported on the effect of inner life and employee participation and career development on employee engagement and on job performance is significant. In addition, the study found the partial mediating effect of employee engagement between inner life and career development on job performance is significant. The moderating effect of change leadership between employee engagement and job performance is also significant. The empirical implication showed that HRM practices and spirituality at work confines the negative effect of shortage of nurses and also increasing nursing job performance of nurses and providing better working atmosphere. However, there is no need to any intervention from the top management to modify the nursing behaviors. Future research could increase on the scope of the study.
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