移民肿瘤访视中的陪伴者:通过戈夫曼的 "立足点 "和会话分析揭示社会动态

IF 1.8 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH SSM. Qualitative research in health Pub Date : 2024-06-01 DOI:10.1016/j.ssmqr.2024.100432
Laura Sterponi , Marilena Fatigante , Cristina Zucchermaglio , Francesca Alby
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引用次数: 0

摘要

本文研究了陪护人员在医疗保健接触中的作用,重点是以前未曾研究过的情况:肿瘤科就诊的移民患者。本研究采用的方法结合了戈夫曼的 "立足点"(footing)和 "会话分析"(Conversation Analysis)的元素,揭示了医生、患者和陪护人员之间的社会动态和交流模式。我们对陪护者的关注揭示了他们多方面动态参与的复杂图景,凸显了他们的角色并非预先确定和稳定的,而是在参与者之间共同构建和不断协商的。具体来说,我们的分析表明,虽然陪护人员最初保持着边缘地位,与肿瘤学家将患者作为主要接受者的观点保持一致,但当患者招募他们或患者的接受能力出现问题时,他们就会积极参与进来。随着叙述的进行,我们的调查突出了陪伴者的重要性,显示了他们对病人和肿瘤学家的行为做出反应的熟练动作。他们提供语言帮助、洞察病人的生活环境以及记录先前检查的能力,都与肿瘤学家和病人之间不断发展的互动关系相得益彰。通过这些方式,陪护有助于对病人有更细致的了解,并提高就诊的整体效率。这项研究的发现对以病人为中心的医疗服务具有重要意义,尤其是在有移民病人的不同医疗环境中。通过认识和利用陪护的参与,医疗从业人员可以创建更具包容性和公平性的医疗实践,优化他们对患者福祉的贡献。
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Companions in immigrant oncology visits: Uncovering social dynamics through the lens of Goffman's footing and Conversation Analysis

This paper examines the role of companions in healthcare encounters, focusing on a previously unexamined context: the oncology visit with immigrant patients. By employing a methodological approach that combines elements of Goffman's footing and Conversation Analysis, this study discerns the social dynamics and communicative patterns among doctors, patients, and companions. Our focus on the companion yields an intricate picture of their multifaceted and dynamic participation, highlighting how their roles are not predefined and stable, but rather they are co-constructed and ongoingly negotiated among participants. Specifically, our analysis reveals that while companions initially maintain a peripheral position, aligning with the oncologist's focus on the patient as the primary recipient, they readily engage in active participation when the patient recruits them or when patient recipiency is problematic. As the anamnesis progresses, our investigation highlights the significance of the companion, showing their adept moves in response to the actions of both the patient and the oncologist. Their ability to offer linguistic assistance, insights into the patient's life circumstances, and documentation of previous tests is finely tuned to the developing interaction between the oncologist and the patient. In these ways the companions contribute to a more nuanced understanding of the patient and the overall effectiveness of the visit. The study's findings have significant implications for patient-centered care, particularly in diverse healthcare settings with immigrant patients. By recognizing and leveraging companion participation, healthcare practitioners can create more inclusive and equitable healthcare practices, optimizing their contributions for patient well-being.

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CiteScore
1.60
自引率
0.00%
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审稿时长
163 days
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