关于商业楼宇管理中楼宇移交信息的使用及其质量要求的实证调查

IF 2.2 Q3 MANAGEMENT Journal of Facilities Management Pub Date : 2024-05-06 DOI:10.1108/jfm-05-2023-0059
Janet Chang, Ajith Parlikad
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引用次数: 0

摘要

目的英国伦敦格伦费尔大楼大火等全球建筑事故强调,为了安全起见,需要可信的建筑交接信息。然而,在了解可靠的交接信息如何确保居住者安全方面仍存在明显差距。本研究旨在调查交接信息的使用情况和基本质量,以了解信息质量对商业建筑管理的影响。设计/方法/途径来自 9 家经常使用交接信息管理多栋商业建筑的机构的 94 名参与者参加了半结构式访谈。研究结果这项研究显示,竣工图纸和产品信息主要用于履行法定义务、遵守组织内部政策、评估资产价值以及就资本投资和运营费用做出明智决策。准确性"、"及时性 "和 "完整性 "这三个质量维度的组合是实现预期结果的首选。然而,研究结果可以为改善建筑环境中各部门对移交信息的应用提供有价值的视角。原创性/价值这项研究极大地丰富了当前建筑部门对移交信息的认识。根据研究结果,楼宇业主可以确定具体的移交信息要求和质量要求。
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An empirical investigation on the use of building handover information and its quality requirements for commercial building management

Purpose

Global building failures, such as the Grenfell Tower fire in London, UK, emphasised the need for trustworthy building handover information for safety. However, a notable gap remains in understanding how reliable handover information can ensure the safety of occupants. This study aims to investigate the use and essential quality of handover information to understand the effects of the quality of information on the management of commercial buildings.

Design/methodology/approach

Ninety-four participants from nine organisations who regularly use handover information to manage multiple commercial buildings participated in the semi-structured interviews. Qualitative thematic coding using interview transcripts was performed to identify the utilisation of handover information and its quality requirements.

Findings

This study reveals that as-built drawings and product information are predominately used to fulfil statutory obligations, comply with the organisation’s internal policies, evaluate asset valuation and make informed decisions about capital investment and operating expenses. The quality dimensions of “accuracy”, “timeliness”, and “completeness” are preferred in combination to achieve desired outcomes.

Research limitations/implications

This study focused on using handover information in the management of commercial buildings. However, its results can offer valuable perspectives for improving its application across various sectors in the built environment.

Practical implications

The findings affirm the need for quality handover information for safety, compliance and efficient management in commercial buildings.

Originality/value

This research significantly contributes to the current knowledge of handover information in the building sector. Given the study findings, building owners are equipped to define specific handover information requirements and quality requisites.

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来源期刊
CiteScore
4.30
自引率
15.80%
发文量
56
期刊介绍: Journal of Facilities Management is a strategic level journal for Heads of Facilities and Corporate Real Estate. Guided by its international and expert Editorial Board, Journal of Facilities Management publishes high-quality, authoritative, and detailed analysis, briefings and case studies on how facilities can and do play a vital part in helping deliver corporate strategy. This quarterly publication features contributions from leading practitioners and thinkers in the field of Facilities Management, from some of the leading companies, government institutions, and universities in the world. The journal features a combination of theoretical and practical articles, complemented by a wide range of case studies and regular features, identifying key implications for senior practitioners in Facilities Management.
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