"在大学医疗保健筹款活动中,年龄是获得新捐赠者和逐年留住捐赠者的决定因素"

IF 1.5 Q3 BUSINESS Journal of Philanthropy and Marketing Pub Date : 2024-05-15 DOI:10.1002/nvsm.1864
Amanda L. Hoskins, Jake D. Hoskins
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引用次数: 0

摘要

长期以来,学者和从业人员一直认为个人的年龄是预测捐赠结果的一个关键因素。具体来说,年龄越大的人就会比年轻人更热衷于慈善事业。利用美国一所研究型大学的十年数据集,将对校园健康领域的捐赠历史与该大学附属医院和诊所系统的病人就诊记录进行匹配,对这一公认的观点进行了实证研究。初步研究结果证实了人们对获得捐赠者的基本预期,因为年龄较大的潜在捐赠者获得捐赠的比例要高于年轻的潜在捐赠者。然而,一旦组织获得并募集到捐赠者,年龄对留存率的关联影响就会变得平缓甚至为负,这表明支持另一种观点,即许多年轻的潜在捐赠者可能有能力和意愿进行捐赠。捐赠目的的作用也在年轻和年长的潜在捐赠者中进行了比较和对比,表明非营利组织的管理者可以通过有针对性的方法对每个人群进行独特的策略性募捐,以推动更高的总体筹款成功率。研究对主要结果进行了讨论,并在此过程中得出了对理论和实践的启示。
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“Age as a determinant of new donor acquisition and year-on-year retention in the university healthcare fundraising context”

Scholars and practitioners have long viewed an individual's age to be a key predictor of giving outcomes. Specifically, older individuals are expected to be more philanthropic than younger individuals are. Utilizing a ten-year dataset from a Research One university in the United States, donation histories to health areas of the campus are matched with patient visit records from the university's affiliated hospitals and clinics system to empirically examine this accepted wisdom. The initial findings confirm basic expectations around donor acquisition as older prospects are acquired at higher rates than younger prospects. However, once the organization acquires and solicits donors, age's associative impact on retention rate becomes flat to negative, which indicates support for the alternative view that many younger donor prospects may have capacity and willingness to give. The role of giving purpose is also compared and contrasted among younger and older donor prospects, showing that managers of nonprofits can strategically solicit each population uniquely with targeted approaches to drive higher total fundraising success. The key results are discussed and both implications for theory and practice are derived in the process.

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