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Responses to Scandals in Nonprofit Organizations: A Moral Reasoning Model of Volunteer Support 对非营利组织丑闻的回应:志愿者支持的道德推理模型
IF 1.5 Q3 BUSINESS Pub Date : 2024-12-05 DOI: 10.1002/nvsm.70001
Eva Maria Jedicke, Isabella M. Nolte, Jörg Lindenmeier

While research on donor reactions to nonprofit scandals has increased recently, the reaction of volunteers remains understudied. Therefore, this study addresses the impact of nonprofit scandals on volunteer behavior. Drawing on the moral reasoning framework, this research examines how the moral reasoning strategies of moral rationalization, moral decoupling, and moral coupling affect volunteers' responses to nonprofit scandals. This study considers volunteers' time and cash donation behavior as response variables. Furthermore, our model integrates moral intensity and cognitive dissonance as drivers of volunteers' support behavior. The empirical study is based on cross-sectional data and uses a structural equation approach for data analysis. This study provides insights into the dynamics of volunteer behavior in situations where the behavior of nonprofit organizations can be classified as unethical.

虽然最近对捐赠者对非营利组织丑闻的反应的研究有所增加,但志愿者的反应仍未得到充分研究。因此,本研究探讨非营利组织丑闻对志愿者行为的影响。在道德推理框架下,本研究考察了道德合理化、道德脱钩和道德耦合的道德推理策略如何影响志愿者对非营利组织丑闻的反应。本研究将志愿者的时间和现金捐赠行为作为响应变量。此外,我们的模型将道德强度和认知失调作为志愿者支持行为的驱动因素。实证研究基于横截面数据,采用结构方程方法进行数据分析。在非营利组织的行为可以被归类为不道德的情况下,这项研究提供了志愿者行为动态的见解。
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引用次数: 0
Artification and Social Sustainability in Smart Energy Companies and Non-profit Organizations. The ‘Time-Lapse’ Creative Project 智能能源公司和非营利组织中的人工和社会可持续性。“延时”创意项目
IF 1.5 Q3 BUSINESS Pub Date : 2024-12-03 DOI: 10.1002/nvsm.1883
Ginevra Addis

This paper investigates the role of artification in promoting social sustainability within smart energy companies and non-profit organisations. Specifically, it explores how contemporary art-based interventions foster social sustainability both internally and externally in corporate and non-profit settings. It focuses on creative partnerships involving the Italian energy company Edison, the EOS Foundation and Kayròs, a non-profit dedicated to protecting minors and vulnerable communities. This research employs a case study methodology, combining qualitative interviews with key stakeholders and analysis of project documentation to understand how these organisations integrate contemporary art into their sustainability initiatives. The findings demonstrate that partnerships with contemporary artists enhance social sustainability by engaging employees and communities in meaningful cultural projects. These collaborations have helped to create art-centred solutions that address corporate social responsibility goals and community development. This has been achieved by incorporating art-based initiatives both within company operations and through outreach programs aimed at external communities.

本文研究了人工智能在促进智能能源公司和非营利组织的社会可持续性中的作用。具体来说,它探讨了当代艺术干预如何在企业和非营利环境中促进内部和外部的社会可持续性。它侧重于创造性的合作伙伴关系,涉及意大利能源公司爱迪生、EOS基金会和致力于保护未成年人和弱势社区的非营利组织Kayròs。本研究采用案例研究方法,结合与主要利益相关者的定性访谈和项目文件分析,以了解这些组织如何将当代艺术融入其可持续发展计划。研究结果表明,通过让员工和社区参与有意义的文化项目,与当代艺术家的合作可以提高社会的可持续性。这些合作有助于创造以艺术为中心的解决方案,以解决企业社会责任目标和社区发展。这是通过在公司运营中结合以艺术为基础的倡议,以及通过针对外部社区的外展计划来实现的。
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引用次数: 0
Value Co-Creation in a Social Purpose Institution: The Case of the Dynamo Camp Art Factory—Between Art Therapy and Artification 社会目的机构中的价值共创:迪纳摩营地艺术工厂案例--介于艺术治疗与艺术化之间
IF 1.5 Q3 BUSINESS Pub Date : 2024-11-24 DOI: 10.1002/nvsm.1879
Maria Carmela Ostillio, Antonella Carù

This study explores artification in nonprofit organizations, specifically focusing on the use of the arts to enhance the well-being of users. By examining how nonprofit institutions integrate artistic practices into their programs, the research highlights the potential for art to serve as a tool for promoting emotional, mental, and social well-being among diverse populations. Moreover, the impact of art therapy on various stakeholders (e.g., artists and/or art dealers) within nonprofit health and social service organizations and the art market in general remains understudied. Therefore, this study examines the case of the Dynamo Camp Art Factory and the complex system of relationships between the various stakeholders to understand the benefits of art therapy and the related artification process. Our findings show that through the involvement of artists in art therapy, value co-creation activities have a cultural and economic impact far beyond the therapeutic effect.

本研究探讨了非营利组织中的艺术化问题,尤其侧重于利用艺术提高用户的幸福感。通过考察非营利机构如何将艺术实践融入其项目中,研究强调了艺术作为一种工具在促进不同人群的情感、精神和社会福祉方面的潜力。此外,艺术疗法对非营利性健康和社会服务机构内的各利益相关方(如艺术家和/或艺术品经销商)以及整个艺术市场的影响仍未得到充分研究。因此,本研究对 Dynamo 夏令营艺术工厂的案例以及各利益相关方之间复杂的关系系统进行了研究,以了解艺术疗法的益处以及相关的艺术化过程。我们的研究结果表明,通过艺术家参与艺术治疗,价值共创活动所产生的文化和经济影响远远超出了治疗效果。
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引用次数: 0
Artification-Based Philanthropy at Ornellaia: “Vendemmia d’artista” Supports the “Mind's Eye” Program of the Guggenheim Museum Ornellaia 的艺术化慈善活动:"Vendemmia d'artista "支持古根海姆博物馆的 "心灵之眼 "计划
IF 1.5 Q3 BUSINESS Pub Date : 2024-11-19 DOI: 10.1002/nvsm.1880
Maria Cristina Cito, Vittoria Veronesi

This paper investigates the role of artification-based philanthropy in enhancing brand authenticity and addressing the luxury brand paradox through the case study of Ornellaia's Vendemmia d’artista project. The infusion of art undoubtedly enhances brand perception, particularly for luxury brands that seek to reinforce prestige and exclusivity. On the other hand, philanthropy is a powerful tool to improve brand image by demonstrating the brand's genuine commitment to the common good and strengthening its symbolic value. Thus, for luxury brands, artification-based philanthropy can be challenging due to the contradiction between the goal of philanthropic activity and the essence of luxury and exclusivity reinforced by art. Through in-depth qualitative interviews with managers and analysis of internal documents, we investigated the Vendemmia d’artista project as an excellent example of how different initiatives can overcome this contradiction. Particularly, these initiatives include engaging in meaningful dialogue with stakeholders and the public, firmly establishing a strong connection with the brand identity, and committing to long-term engagement with artists and the Solomon R. Guggenheim Foundation. The article outlines the proper use of artification-based philanthropy in sectors where brand authenticity is essential for gaining legitimacy among the public and stakeholders. Additionally, it suggests managers prioritize unwavering commitment, strengthened by aligning multiple activities engaging diverse audiences.

本文通过对 Ornellaia's Vendemmia d'artista 项目的案例研究,探讨了以艺术化为基础的慈善事业在增强品牌真实性和解决奢侈品牌悖论方面的作用。艺术的注入无疑会提升品牌感知,尤其是对于那些寻求强化声望和独特性的奢侈品牌而言。另一方面,慈善事业也是提升品牌形象的有力工具,它表明了品牌对公益事业的真正承诺,增强了品牌的象征价值。因此,对于奢侈品牌来说,基于艺术化的慈善活动可能具有挑战性,因为慈善活动的目标与艺术所强化的奢华和独特性之间存在矛盾。通过对管理人员的深入定性访谈和对内部文件的分析,我们对 Vendemmia d'artista 项目进行了调查,将其作为一个很好的例子,说明不同的举措如何克服这一矛盾。特别是,这些举措包括与利益相关者和公众进行有意义的对话,牢固建立与品牌形象的紧密联系,以及致力于与艺术家和所罗门-R-古根海姆基金会的长期合作。文章概述了艺术化慈善事业在各行业中的正确运用,在这些行业中,品牌的真实性对于在公众和利益相关者中获得合法性至关重要。此外,文章还建议管理者优先考虑坚定不移的承诺,并通过协调与不同受众接触的多种活动来加强这一承诺。
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引用次数: 0
Artification in the Industrial Sector: Exploring Florim Ceramiche's Integration of Art Into Business 工业领域的艺术化:探索 Florim Ceramiche 将艺术融入商业的做法
IF 1.5 Q3 BUSINESS Pub Date : 2024-11-19 DOI: 10.1002/nvsm.1884
Alessandra Ricci, Francesco Massara, Francesco De Matteo

This study examines the concept of artification within the industrial sector, focusing on Florim Ceramiche, a leading Italian ceramic manufacturer. While artification has been extensively explored in the luxury and fashion industries, its application in industrial contexts remains under-researched. Using a case study approach, we investigate the processes and factors involved in artification at Florim, producing its impact on external outcomes, such as brand identity enhancement and market results. Key findings reveal that Florim's artification is supported by a top–down governance approach that reflects corporate values. A trust-based partnership between Florim and collaborating artists further enhances the cultural authenticity of the artification process. Artification is also an inside–out process underpinned by physical artworks that enrich the workplace environment and promote employee well-being, aligning with corporate social responsibility (CSR) objectives. The process operates through concentric engagement, starting internally with employees and extending to visitors and the local community. This research highlights artification's potential to foster both social sustainability and brand differentiation, providing insights for managers in the industrial sector aiming to integrate art within CSR frameworks.

本研究以意大利领先的陶瓷制造商 Florim Ceramiche 为研究对象,探讨了工业领域的艺术化概念。虽然艺术化在奢侈品和时尚产业中得到了广泛的探讨,但对其在工业领域的应用研究仍然不足。我们采用案例研究的方法,调查了 Florim 公司艺术化的过程和因素,以及艺术化对品牌形象提升和市场效果等外部结果的影响。主要研究结果表明,Florim 的艺术化得到了反映企业价值观的自上而下的管理方法的支持。Florim 与合作艺术家之间基于信任的伙伴关系进一步增强了艺术化过程的文化真实性。艺术化也是一个由内而外的过程,以实物艺术品为支撑,丰富工作场所环境,促进员工福祉,与企业社会责任(CSR)目标保持一致。这一过程通过同心参与的方式进行,从内部员工开始,扩展到访客和当地社区。这项研究强调了艺术化在促进社会可持续发展和品牌差异化方面的潜力,为工业领域旨在将艺术融入企业社会责任框架的管理者提供了启示。
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引用次数: 0
The Stepwise Artification Process in Luxury Fashion: Strategic Integration With the Arts and Collaboration With Non-Profit Institutions 奢侈时尚的逐步艺术化过程:与艺术的战略融合以及与非营利机构的合作
IF 1.5 Q3 BUSINESS Pub Date : 2024-11-13 DOI: 10.1002/nvsm.1882
Piergiacomo Mion Dalle Carbonare, Marco Luchetti, Andrea Rurale, Elisa Fanin

This article investigates the diverse artification strategies used by luxury fashion brands to strengthen their connection with the art world and emphasises how these strategies infuse objects, practices, and brands with artistic value. Using a theoretical framework, the research classifies the Altagamma and Comité Colbert brands into distinct clusters representing various stages of the artification process, from early exploration to full integration of artistic practices. The study analyses the ways in which these stages reflect the brands’ historical evolution and strategic investments in artification, particularly in response to market threats. Between 2019 and 2024, 81.25% of the 39 brands examined in this study engaged in at least one artistic activity, such as artist collaborations, art installations or incorporating artistic elements into collections. This study offers new insights by expanding the understanding of artification and classifying underexplored connections between luxury brands, artists and non-profit cultural institutions. It reveals how brands, despite differing approaches, recognise artification as a key strategy in enhancing identity and positioning in the luxury market.

本文研究了奢侈时尚品牌为加强与艺术界的联系而采用的各种艺术化策略,并强调了这些策略如何为物品、实践和品牌注入艺术价值。研究采用一个理论框架,将 Altagamma 和 Comité Colbert 品牌划分为不同的群组,代表了艺术化过程的不同阶段,从早期探索到艺术实践的全面整合。研究分析了这些阶段反映品牌历史演变和艺术化战略投资的方式,特别是应对市场威胁的方式。在2019年至2024年期间,本研究考察的39个品牌中有81.25%至少参与了一项艺术活动,如艺术家合作、艺术装置或将艺术元素融入产品系列。本研究拓展了对艺术化的理解,并对奢侈品牌、艺术家和非营利文化机构之间尚未充分探索的联系进行了分类,从而提供了新的见解。研究揭示了品牌如何将艺术化作为提升品牌形象和奢侈品市场定位的重要战略,尽管它们采用的方法各不相同。
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引用次数: 0
From Corporate Artification to Artification in the Third Sector 从企业艺术化到第三部门艺术化
IF 1.5 Q3 BUSINESS Pub Date : 2024-11-13 DOI: 10.1002/nvsm.1881
Alex Turrini, Marta Massi, Chiara Piancatelli

Artification refers to the process by which objects, practices, or entities not traditionally considered art are transformed into socially accepted art forms. A common example is graffiti, which was once regarded as vandalism but has since evolved into a recognized and celebrated form of art, but organizations and brands can also engage in artification strategies. This special issue of the Journal of Philanthropy and Marketing explores the concept of artification, with a particular focus on its application within the third sector. The six papers in this issue examine how artification fosters creativity, innovation, and social impact in non-profits. Through case studies and empirical research, the issue demonstrates how third-sector organizations, such as arts and culture institutions, charities, and foundations, can leverage artification not only to support the arts but also to enhance their legitimacy, build stronger community relationships, and increase credibility with stakeholders. The special issue examines studies on artification in both non-profit organizations and corporate initiatives, emphasizing how art fosters social sustainability through creative partnerships. Collectively, these papers underscore the transformative potential of artification in the third sector, offering valuable insights for non-profits seeking to integrate art into their strategic initiatives and enhance their social impact.

艺术化是指传统上不被视为艺术的物品、做法或实体转变为社会认可的艺术形式的过程。一个常见的例子是涂鸦,涂鸦曾被视为破坏他人财产的行为,但后来演变成了一种公认的、广受赞誉的艺术形式,但组织和品牌也可以采取艺术化策略。本期《慈善与营销杂志》特刊探讨了艺术化的概念,尤其关注其在第三部门的应用。本期的六篇论文探讨了艺术化如何促进非营利组织的创造力、创新力和社会影响力。通过案例研究和实证研究,本期特刊展示了艺术与文化机构、慈善机构和基金会等第三部门组织如何利用艺术化不仅支持艺术,而且增强其合法性,建立更牢固的社区关系,并提高在利益相关者中的可信度。本特刊探讨了非营利组织和企业的艺术化研究,强调艺术如何通过创造性的合作关系促进社会的可持续发展。这些论文共同强调了艺术化在第三产业中的变革潜力,为非营利组织寻求将艺术融入其战略举措并增强其社会影响力提供了宝贵的见解。
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引用次数: 0
Evolution of the “Hierarchy of Engagement” Model Over a Decade: Examining Social Media Use to Inform, Activate, and Create Community 参与层次 "模式十年来的演变:考察社交媒体在提供信息、激活和创建社区方面的应用
IF 1.5 Q3 BUSINESS Pub Date : 2024-10-05 DOI: 10.1002/nvsm.1877
Zeeshan Noor, Leigh Hersey

The use and underuse of social media by organizations have garnered significant attention from scholars. The findings indicate that most public and nonprofit organizations primarily use one-way messaging in their social media communication. In 2012, Lovejoy and Saxton presented a “Hierarchy of Engagement” framework to categorize nonprofits' social media communication into Information, Community, and Action (ICA) messages. Since its publication, more than 100 research articles, reports, etc. have referred to this framework. This study presents a systematic review of 48 published scholarly articles that applied and expanded the ICA typology over 10 years (2012–2021). We find that the messaging strategy has not changed much from how the authors initially framed it. The social media accounts reviewed by this literature average share 51% information, 24% community, and 26% action messages. This study offers practical implications for nonprofit professionals, marketers, digital media managers, and scholars.

各组织对社交媒体的使用和使用不足引起了学者们的极大关注。研究结果表明,大多数公共和非营利组织在社交媒体传播中主要使用单向信息传递。2012 年,Lovejoy 和 Saxton 提出了一个 "参与层次 "框架,将非营利组织的社交媒体传播分为信息、社区和行动(ICA)三类。自该框架发布以来,已有 100 多篇研究文章、报告等参考了这一框架。本研究对 10 年内(2012-2021 年)应用和扩展 ICA 类型的 48 篇已发表学术文章进行了系统回顾。我们发现,与作者最初的框架相比,信息传递策略并无太大变化。本文献平均回顾的社交媒体账户中,51% 分享信息,24% 分享社区信息,26% 分享行动信息。这项研究为非营利组织专业人士、营销人员、数字媒体经理和学者提供了实际意义。
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引用次数: 0
Going Beyond Philanthropy: A Dual Process Approach to Examine How Consumers Punish Brand Misanthropy 超越慈善:用双重过程法研究消费者如何惩罚品牌的厌世行为
IF 1.5 Q3 BUSINESS Pub Date : 2024-09-26 DOI: 10.1002/nvsm.1878
Avilasha Tripathy, Teidorlang Lyngdoh, Dahlia El-Manstrly, Anjuman Antil

Misanthropy, the opposite of philanthropy, represents brand wrongdoings that harm humanity and can be more widespread. Consumer awareness of brand misanthropy and subsequent retaliation against brands are on the rise and pose a more significant managerial challenge than ever before. Despite its growing importance, few studies have explored the connection between consumer's moral decision-making in the event of brand misanthropy and subsequent avoidance behaviour. Using dual process theory, we expand the rationalist perspective within the field of moral decision-making by considering the distinct mechanisms through which moral judgment influences consumer brand avoidance behaviour. Using a scenario-based experiment paired with a survey, our findings suggest that moral judgments positively influence brand avoidance when exposed to brand misanthropy. We also found that moral obligation mediates between moral judgment and brand avoidance. Furthermore, our findings demonstrate that self-esteem attenuates peoples' propensity to avoid brands. Managerially, our research offers fresh insights and guidance for recognizing and recommending solutions to reduce anti-brand behaviours in the event of brand misanthropy.

与慈善事业相反的厌世行为代表了品牌危害人类的错误行为,而且可能更为普遍。消费者对品牌厌世行为的认识以及随之而来的对品牌的报复行为呈上升趋势,给管理带来了前所未有的重大挑战。尽管其重要性与日俱增,但很少有研究探讨消费者在品牌厌世行为发生时的道德决策与随后的回避行为之间的联系。我们运用双重过程理论,通过考虑道德判断影响消费者品牌回避行为的不同机制,拓展了道德决策领域的理性主义视角。通过情景实验与调查相结合的方法,我们的研究结果表明,当受到品牌厌世情绪的影响时,道德判断会对品牌规避行为产生积极影响。我们还发现,道德义务在道德判断和品牌回避之间起到了中介作用。此外,我们的研究结果还表明,自尊会降低人们回避品牌的倾向。在管理方面,我们的研究提供了新的见解和指导,有助于在出现品牌厌世情绪时识别和建议减少反品牌行为的解决方案。
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引用次数: 0
An exploration of how construal level framing determines bequest giving behavior 探索构想层面的框架如何决定遗赠行为
IF 1.5 Q3 BUSINESS Pub Date : 2024-08-19 DOI: 10.1002/nvsm.1876
Jen Shang, Claire Routley, Adrian Sargeant

This research tests the Construal-Level Theory of Psychological Distance in a three-dimensional context via a bequest fundraising telephone campaign. We experimentally primed temporal distance (i.e., 10 vs. 50 years) and social distance (i.e., donors' family and friends vs. benefits for wider society) before people answered a bequest-related question. We then observed how matching and mismatching between these two dimensions impacted decisions differently depending on whether people engaged in a lower-level thinking task (i.e., recalling whether they have left a bequest to a charity) or a higher-level thinking task (i.e., considering whether they might leave a bequest in the future). Our findings contribute to the existing Construal-Level Theory and nonprofit research by testing the unique combination of a three-dimensional construal situation. Learning from this research can be applied to the design of innovative bequest fundraising procedures as well as innovative procedures to promote other voluntary decisions in the future.

本研究通过电话遗赠筹款活动,在三维环境中检验了心理距离的构象水平理论。在人们回答与遗赠相关的问题之前,我们对时间距离(即 10 年与 50 年)和社会距离(即捐赠者的家人和朋友与对更广泛社会的益处)进行了实验性诱导。然后,我们观察了这两个维度之间的匹配和不匹配是如何对人们的决定产生不同影响的,这取决于人们是从事较低层次的思考任务(即回忆自己是否曾向慈善机构留下遗赠),还是从事较高层次的思考任务(即考虑自己将来是否可能留下遗赠)。我们的研究结果通过测试三维构念情境的独特组合,为现有的构念水平理论和非营利研究做出了贡献。从本研究中汲取的经验可用于设计创新的遗赠筹款程序,以及在未来促进其他自愿决定的创新程序。
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引用次数: 0
期刊
Journal of Philanthropy and Marketing
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