将社会物质性作为理解数字平台的理论视角:整合建筑和管理视角。

Kunal Sevak , Babu George
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引用次数: 0

摘要

数字平台研究分为两部分,即建筑/信息技术部分和管理/经济学部分。尽管多次呼吁将两者合并,但研究工作仍然有限。对数字平台架构的研究可以为平台组织的管理提供有价值的见解,但管理学者却对平台固有的 "数字化 "缺乏关注,从而造成了研究空白。本概念性著作通过展示三种类型的数字架构(即辅助型、添加型和自主型)如何影响平台的四种价值产品(即应用程序、实物产品、服务和内容)及其对用户和补充者参与平台商业模式的影响,弥补了这一空白。利用社会物质性理论,它展示了数字架构的社会物质属性(以其 "开放性 "和 "生成性 "为代表)如何导致三种截然不同的架构角色,从而对平台管理四种不同的价值产品产生重大影响。在此过程中,它揭示了数字架构(即信息技术)与商业模式(即管理)之间的重要关系,从而确定了两种不同平台研究流之间的联系,并为管理学者研究平台的 "数字化 "引入了一个框架。更重要的是,它揭示了平台的数字架构在决定平台业务的产品/服务、商业模式和管理机制方面的关键作用,并为未来的研究提出了若干命题。
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Sociomateriality as a theoretical lens for understanding digital platforms: Integration of architectural and managerial perspectives

Digital platforms research is divided into two streams namely, the architectural/information technology stream, and the management/economics stream. Despite several calls to merge them, research efforts remain limited. Examining digital platforms' architecture can provide valuable insights into the management of platform organizations, but management scholars have been inattentive to the "digitality" inherent in platforms, resulting in a research gap. This conceptual work addresses that gap by showing how three types of digital architectures (viz. Ancillary, Additive, and Autonomous) influence four types of value-offerings of a platform (viz. Applications, Physical products, Services, and Content) and their implications for the engagement of users and complementors in the platform's business model. Using sociomateriality theory, it shows how the sociomaterial properties of digital architectures (represented by their “openness” and “generativity”) result in three distinct architectural roles that have significant implications for a platform's management of four different value-offerings. In doing so, it uncovers a significant relationship between digital architectures (i.e., I.T.) and business models (i.e., Management), thereby identifying the connection between the two diverse platform research streams and introducing a framework for management scholars to examine the “digitality” of platforms. More importantly, it reveals the critical role of a platform's digital architecture in determining the products/services, business models and governance mechanisms for a platform business, and develops several propositions for future research.

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