大数据与可持续营销:酒店教育的新综合课程

IF 4.8 2区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH Journal of Hospitality Leisure Sport & Tourism Education Pub Date : 2024-05-20 DOI:10.1016/j.jhlste.2024.100502
Jeou-Shyan Horng , Chih-Hsing Liu , Sheng-Fang Chou , Tai-Yi Yu , Ya-Hui Elegance Chang , Da-Chian Hu
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引用次数: 0

摘要

本研究以变革理论为基础,介绍了一种新颖的教育干预措施--大数据可持续营销(SMBD)模块。SMBD 模块通过基于问题的学习、创造性地解决问题、基于计算机的学习和基于项目的教学方法,整合了数据素养、可持续发展知识和营销技能。本调查采用混合方法研究设计,通过准实验设计评估了拟议的 SMBD 课程的有效性,并比较了实验组(44 人)与采用传统方法教学的对照组(39 人)的学习成果。采用前测和后测来评估学生的数据素养、可持续发展态度和行为以及营销能力。方差分析显示,实验组在所有方面的进步都明显大于对照组。回归分析证实了大数据素养和可持续发展知识的提高对营销技能展示的积极影响。通过对焦点小组数据的定性分析,我们进一步了解了学生的学习体验和对 SMBD 课程的参与情况。研究结果支持变革理论框架和主动学习教学法在提高酒店管理专业本科生三个关键领域能力方面的有效性。SMBD 模型为教育者提供了一个全面的、经过经验验证的课程,培养未来的酒店业领导者在快速发展的行业中利用大数据进行可持续营销。
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Big data meets sustainable marketing: A new integrated curriculum for hospitality education

This study presents a novel educational intervention, the Sustainable Marketing with Big Data (SMBD) module, grounded in the theory of change. The SMBD module integrated data literacy, sustainability knowledge, and marketing skills through problem-based learning, creative problem solving, computer-based learning, and project-based pedagogical approaches. Employing a mixed-methods research design, this investigation evaluated the effectiveness of the proposed SMBD curriculum through a quasiexperimental design and compared learning outcomes between an experimental group (n = 44) and a control group (n = 39) taught with traditional methods. Pre- and posttests were used to assess students' data literacy, sustainability attitudes and behaviors, and marketing competency. ANCOVA revealed that the experimental group exhibited significantly greater improvements across all dimensions than did the control group. Regression analysis confirmed the positive influence of gains in big data literacy and sustainability knowledge on marketing skill demonstration. Qualitative analysis of focus group data provided further insights into students' learning experiences and engagement with the SMBD curriculum. The results support the efficacy of the theory of change framework and active learning pedagogies in enhancing undergraduate hospitality students' competencies in three critical domains. The SMBD model offers educators a comprehensive, empirically validated curriculum for preparing future hospitality leaders to leverage big data for sustainable marketing in a rapidly evolving industry.

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来源期刊
CiteScore
8.10
自引率
10.80%
发文量
41
审稿时长
42 days
期刊介绍: The Journal of Hospitality, Leisure, Sport and Tourism Education (JoHLSTE) is the leading international, peer-reviewed educational journal for this subject grouping. Its aims are to: a) Promote, enhance and disseminate research, good practice and innovation in all aspects of higher education in Hospitality, Leisure, Sport and Tourism and Events to its prime audience including teachers, researchers, employers, and policy makers. b) Encourage greater understanding, links and collaboration across its constituent fields. JoHLSTE is designed to have maximum impact through it being available on-line, fully archived and peer-reviewed. JoHLSTE is divided into seven sections: Editorial; Academic Papers; Practice Papers, Perspectives, Comments and Rejoinders, Research Notes and Reports and Education Resource Reviews.
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