Artificial intelligence and internet of things in manufacturing decision processes

This paper explores the influence of the internet of things (IoT) and artificial intelligence (AI) on the decision-making processes of modern manufacturing systems. With the proliferation of IoT devices and the development of AI technologies, manufacturing companies increasingly leverage these technologies to improve their decision-making abilities. This study aims to investigate the potential benefits, difficulties, and ramifications of integrating IoT and AI in manufacturing systems. The review employs the preferred reporting items for systematic reviews and meta-analyses (PRISMA) method with a systematic mapping process with four research questions. A total of 1282 articles were collected between 2017 and 2023, reviewed in accordance with the inclusion and exclusion criteria, and 66 articles were chosen. The research on IoT and AI technologies influentially affects other research in the production control layer manufacturing area based on the top-ten cited articles. In contrast, the research in this area focused on the operations management layer, specifically manufacturing analytics processes. This paper’s findings contribute to a greater understanding of the impact of IoT and AI on decision-making in modern multi-domain manufacturing systems and provide direction for future research in this field.