Labante Outcha Dare, François Champagne, Jean-Louis Denis
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Quality Improvement Support Agencies as a systemic quality strategy: France and Québec
In a high-quality health and social services system, policymakers encourage action at all levels of change to ensure the consistency of quality strategies. This is especially important at the systemic level, in which the other three levels of change are nested. This study aims to present an analysis of Quality Improvement Support Agencies as a systemic strategy, which has been successfully implemented in several jurisdictions. A comparative study of two critical cases in different jurisdictions was carried out: Haute autorité de santé in France (HAS) and Institut national d'excellence en santé et services sociaux (INESSS) in Québec, Canada.
期刊介绍：
Canadian Public Administration/Administration publique du Canada is the refereed scholarly publication of the Institute of Public Administration of Canada (IPAC). It covers executive, legislative, judicial and quasi-judicial functions at all three levels of Canadian government. Published quarterly, the journal focuses mainly on Canadian issues but also welcomes manuscripts which compare Canadian public sector institutions and practices with those in other countries or examine issues in other countries or international organizations which are of interest to the public administration community in Canada.
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