数字营销、网络口碑和信任对 blibli.com 购买决策的影响:库都斯 blibli.com 电子商务消费者案例研究

Vina Ayuningrum, Nurul Rizka Arumsari, Keke Tamara Fahira
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引用次数: 0

摘要

本研究旨在确定数字营销、电子口碑和信任对库德斯 blibli.com 电子商务购买决策的影响。本研究采用定量方法,数据来源为原始数据。研究对象包括库都斯所有 blibli.com 电子商务消费者,具体人数不详。样本采用目的性抽样技术确定,样本量为 115 名受访者。采用的数据分析方法包括经典假设检验、多元线性回归分析、t 和 F 假设检验以及判定系数检验。研究结果表明(1) 数字营销对购买决策有积极影响;(2) 电子口碑对购买决策有积极影响;(3) 信任对购买决策没有影响;(4) 数字营销、电子口碑和信任同时影响库都斯电子商务 blibli.com 的购买决策。关键词:数字营销、网络口碑、信任、购买决策
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The Influence of Digital Marketing, E-WOM, and Trust on Purchasing Decisions at blibli.com: A Case Study of blibli.com E-Commerce Consumers in Kudus
This research aims to determine the influence of digital marketing, e-WOM, and trust on purchasing decisions on blibli.com e-commerce in Kudus. This research uses a quantitative approach with primary data sources. The population of this research comprises all blibli.com e-commerce consumers in Kudus, the exact number of which is not known. The sample was determined using purposive sampling techniques, with a sample size of 115 respondents. The data analysis methods employed include the classical assumption test, multiple linear regression analysis, t and F hypothesis tests, and the coefficient of determination test. The research results indicate that: (1) there is a positive influence of digital marketing on purchasing decisions; (2) there is a positive influence of e-WOM on purchasing decisions; (3) there is no influence of trust on purchasing decisions; (4) there is a simultaneous influence between digital marketing, e-WOM, and trust on purchasing decisions on e-commerce blibli.com in Kudus. Keywords: digital marketing, e-WOM, trust, purchasing decisions
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