护理专业学生在病人沟通中使用 AIDET 的生活体验:菲律宾的一项定性研究。

IF 1.1 Q3 NURSING Belitung Nursing Journal Pub Date : 2024-06-28 eCollection Date: 2024-01-01 DOI:10.33546/bnj.3258
Rudena A Madayag, Jeffrey V Esteron, Diane Anne A Lozano, Evangeline C Bautista, Zenaida S Fernandez, Debbie Q Ramirez
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引用次数: 0

摘要

背景:有效的沟通对护理工作至关重要,它影响着患者的安全、满意度和护理质量。AIDET 框架是一种行之有效的工具,可用于减少患者焦虑,改善患者体验。然而,菲律宾护理专业学生对 AIDET 的看法和经验仍有待探索:本研究探讨了菲律宾护理专业学生使用 AIDET 的情况,重点关注其益处、挑战和改进之处:方法:采用定性、解释性现象学方法,并借鉴马丁-海德格尔的哲学思想。这项研究于 2023 年在菲律宾安吉利斯市的一所大学进行,探讨了菲律宾护理专业学生使用 AIDET 交流框架的经验。根据半结构化访谈指南,有目的地挑选了 30 名参与者参与协助讨论。对转录的录音进行了主题内容分析,确定了他们叙述中反复出现的主题,重点是他们对使用 AIDET 的经历所赋予的意义:结果:出现了四个主题:(a) 简化护患互动(组织交流、建立融洽关系、缓解焦虑、认可和授权为子主题),(b) 加强以患者为中心的护理(同理心和同情心、改善患者体验为子主题),(c) 特殊患者群体面临的挑战(患者偏好、语言障碍、患者状况、认可和授权为子主题)、语言障碍、病人状况、承认文化差异作为副主题),以及 (d) 护理教育中的 AIDET(通过实践加强应用、优化频率和时间、促进深入理解、加强反馈机制)作为护士学生的建议。结论尽早将 AIDET 纳入护理教育对护士学生加强沟通、提高患者满意度和提供以患者为中心的护理至关重要,可使他们掌握宝贵的沟通技巧。
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Nursing students' lived experiences with using AIDET in patient communication: A qualitative study in the Philippines.

Background: Effective communication is vital in nursing, influencing patient safety, satisfaction, and care quality. The AIDET framework is a proven tool for reducing patient anxiety and enhancing their experience. However, perceptions and experiences of Filipino nursing students with AIDET remain unexplored.

Objective: This study explored Filipino nursing students' use of AIDET, focusing on benefits, challenges, and improvements.

Methods: A qualitative, interpretive phenomenological approach informed by the philosophy of Martin Heidegger was employed. This 2023 study, conducted at a university in Angeles City, Philippines, explored Filipino nursing students' experiences with the AIDET communication framework. Thirty participants were purposefully selected to participate in facilitated discussions following a semi-structured interview guide. Thematic content analysis of the transcribed audio recording identified recurring themes in their narratives, focusing on the meanings they ascribed to their experiences using AIDET.

Results: Four themes emerged: (a) Streamlined nurse-patient interaction (organizes communication, rapport building, alleviate anxiety, acknowledgment, and empowerment as sub-themes), (b) Enhances patient-centered care (empathy and compassion, improved patient experience as sub-topics), (c) Challenges with specific patient populations (patient preferences, language barrier, patient condition, acknowledgment of cultural differences as sub-themes), and (d) AIDET in nursing education strengthening application through practice, optimizing frequency and timing, promoting deeper understanding, enhancing feedback mechanism) as student nurses' recommendations.

Conclusion: Early integration of AIDET in nursing education is essential for student nurses to enhance communication, improve patient satisfaction, and deliver patient-centered care, equipping them with valuable communication skills.

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来源期刊
CiteScore
1.90
自引率
42.90%
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0
审稿时长
12 weeks
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