谁之过?归因在员工对职业不作为的情绪和行为反应中的作用

IF 4.9 2区 管理学 Q1 MANAGEMENT Journal of Occupational and Organizational Psychology Pub Date : 2024-07-15 DOI:10.1111/joop.12532
Zhen Wang, Yin Zhu, Fubin Jiang
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引用次数: 0

摘要

职业无所作为,或者说在一段时间内没有采取适当行动来改变自己的职业生涯,这在工作场所非常常见。尽管如此,有关不作为如何影响员工工作的研究却非常有限。利用归因理论和压力研究,我们提出了一个员工如何对职业不作为做出不同解释和反应的综合观点。具体来说,我们建立了对职业不作为的责任归因(即自我和他人导向的责任归因),并研究了它们与员工对职业不作为的情绪和行为反应之间的关系。为了解决这些研究问题,我们进行了三项研究:一项以 315 名员工为对象的情景实验,一项以 302 名全职员工为对象的三波调查,以及一项以 123 名医院护士为对象的连续五个工作日的每日日记研究。研究结果表明,在面对职业不作为时,自责的员工更容易产生焦虑,而责怪他人的员工往往会产生愤怒。焦虑和愤怒分别与工作退缩和人际偏差进一步相关。总之,我们为职业无所作为理论和职业管理实践的进步做出了贡献。
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‘Who's to blame?’ matters: The role of attributions in employees' emotional and behavioural responses to career inaction

Career inaction, or failing to act adequately for a period of time to make a desired change in one's career, is quite common in the workplace. Despite this, research regarding how it affects employees at work is very limited. Using attribution theory and stress research, we propose an integrated view of how employees interpret and respond to career inaction differently. Specifically, we establish the idea of blame attributions for career inaction (i.e., self- and other-directed blame attribution) and investigate how they relate to employees' emotional and behavioural responses to career inaction. We conducted three studies to address the research questions: a scenario-based experiment with 315 workers, a three-wave survey with 302 full-time employees and a daily diary study of 123 hospital nurses across five consecutive working days. The findings revealed that when faced with career inaction, employees who blame themselves are more likely to experience anxiety, while those who blame others tend to experience anger. Anxiety and anger are further linked to work withdrawal and interpersonal deviance respectively. Overall, we contribute to the advancement of career inaction theory and career management practices.

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来源期刊
CiteScore
8.90
自引率
4.80%
发文量
38
期刊介绍: The Journal of Occupational and Organizational Psychology aims to increase understanding of people and organisations at work including: - industrial, organizational, work, vocational and personnel psychology - behavioural and cognitive aspects of industrial relations - ergonomics and human factors Innovative or interdisciplinary approaches with a psychological emphasis are particularly welcome. So are papers which develop the links between occupational/organisational psychology and other areas of the discipline, such as social and cognitive psychology.
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