领导风格对马来西亚五月银行员工绩效的影响

Shafi Mohamad, N. Azami, Lee Piok Yan, Nur Liyana Izzati Noor Azeli, Nur Hawa Nor Amiruddin
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摘要

本研究探讨了不同领导风格对马来西亚五月银行员工绩效的影响。本研究采用全方位领导力模型(FRLM),重点关注三种主要领导风格:交易型、变革型和自由放任型。根据 Krejcie 和 Morgan 的抽样标准,研究人员向 380 名员工发放了结构化问卷,以确保研究样本具有代表性。研究采用了定量方法,包括皮尔逊相关分析和多元回归分析,来研究领导风格与员工绩效之间的关系。研究结果表明,变革型领导风格和交易型领导风格都能显著提高员工绩效,而自由放任型领导风格的效果虽不明显,但仍具有积极意义。这些见解突出表明,要培养一支富有成效、积极进取的员工队伍,就必须根据特定的组织环境量身定制适应性领导方法。这项研究强调了有效的领导力在推动竞争激烈的银行业取得组织成功方面的关键作用,为现有知识体系做出了贡献。
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The Influence of Leadership Styles on Employee Performance in Maybank Malaysia
This study investigates the impact of different leadership styles on employee performance within Maybank Malaysia. Utilizing the Full Range Leadership Model (FRLM), the research focuses on three key leadership styles: transactional, transformational, and laissez-faire. Data were collected through a structured questionnaire distributed to 380 employees, selected based on Krejcie and Morgan's sampling criteria, ensuring a representative sample from Maybank's workforce. The study employs quantitative methods, including Pearson’s correlation and multiple regression analysis, to examine the relationship between leadership styles and employee performance. The findings reveal that both transformational and transactional leadership styles significantly enhance employee performance, while laissez-faire leadership shows a less pronounced, yet still positive, effect. These insights underscore the necessity for adaptive leadership approaches tailored to specific organizational contexts to foster a productive and motivated workforce. This research contributes to the existing body of knowledge by highlighting the pivotal role of effective leadership in driving organizational success in the competitive banking sector.
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