利用 Scopus 数据库对社会商务研究进行文献计量分析

Hamisu Alhaji Ali, Mahadi Bahari, N. A. Iahad
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引用次数: 0

摘要

社交商务(Social Commerce,SC)通过整合社交媒体(Social Media,SM)和 Web 2.0 技术,通过用户互动促进在线购物,从而彻底改变了电子商务。它是电子商务的一个分支,利用社交媒体促进商业交易,同时鼓励社交互动和用户生成内容。本文献计量分析研究了 2008-2023 年间 SC 研究的当代增长情况。在分析的 1,028 篇文献中,大多数是期刊论文(62.74%)和会议论文(27.63%),主要以英文发表(98.83%)。计算机科学(67.80%)和商业管理(41.44%)是主要的学科领域,反映了 SC 的跨学科性质。中国(26.26%)、美国(16.63%)和马来西亚(10.12%)是发表论文最多的国家。最常使用的关键词是 "社交商务"、"商务"、"社交网络 "和 "电子商务"。引用率最高的文章主要集中在社会支持、关系质量、设计特点和信任在推动采用 SC 方面的作用。自 2007 年以来,有关 SC 的研究呈指数级增长,并在 2023 年达到顶峰,但这一领域的研究仍很分散。本研究旨在全面概述 SC 领域的知识结构和演变,确定关键主题、趋势、模式和未来研究方向。研究结果为研究人员和从业人员提供了宝贵的见解,以指导自然科学研究的战略方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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A Bibliometric Analysis of Social Commerce Research Using Scopus Database
Social commerce (SC) has revolutionized e-commerce by integrating social media (SM) and Web 2.0 technologies to facilitate online shopping through user interaction. It is a subset of e-commerce that leverages SM to facilitate commercial transactions while encouraging social interactions and user-generated content. This bibliometric analysis examines the contemporary growth of research on SC from 2008-2023. Of the 1,028 documents analysed, the majority were journal articles (62.74%) and conference papers (27.63%), primarily published in English (98.83%). Computer science (67.80%) and business management (41.44%) were the dominant subject areas, reflecting SC's interdisciplinary nature. China (26.26%), the US (16.63%), and Malaysia (10.12%) were the most prolific countries. The most frequently used keywords were "social commerce", "commerce", "social networking", and "electronic commerce". The top cited articles focused on the role of social support, relationship quality, design features, and trust in driving SC adoption. While research on SC has grown exponentially since 2007, with a peak in 2023, the field remains fragmented. The study aims to provide a comprehensive overview of the intellectual structure and evolution of the SC field, identifying key themes, trends, patterns, and future research directions. The findings offer valuable insights for researchers and practitioners to guide the strategic direction of SC research.
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