我为何成为社交媒体追随者?综合文献综述

Jinchi Cai, Syuhaily Osman, S. A. Haron
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摘要

背景:社交媒体推动了市场营销,用户变成了有影响力的人,从而产生了影响力营销。由于存在人类影响者(HIs)和虚拟影响者(VIs),了解个人为何追随人类影响者或虚拟影响者至关重要。方法:在 Scopus 和 CNKI 数据库中查找有关追随者动机的文献,并人工收集样本。数据提取和总结遵循检索、筛选、选择、批判性评价和主题分析的原则,并以修改后的 PRISMA 2020 流程图和 MMAT 工具为指导。研究结果对 21 篇文章进行了审查,发现了追随 HI 和 VI 的七种动机。关注人机交互界面的人主要是为了满足自身需求,而关注虚拟主机的人通常是出于对虚拟主机的身份、操作者和底层技术的好奇。结论:目前的研究探讨了人机界面的追随者动机,但对虚拟主机的关注有限。由于对虚拟机构领域的研究还相对不足,未来的研究可以进一步扩大对虚拟机构的影响及其与追随者关系的探索。
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Why Did I Become a Social Media Follower? An Integrative Literature Review
Background: Social media drives marketing, with users turning into influencers, leading to influencer marketing. As human influencers (HIs) and virtual influencers (VIs) exist, understanding why individuals follow HIs or VIs is crucial. Methods: Literature on followers’ motivations were found in Scopus and CNKI databases, and the sample was collected manually. Data extraction and summarization followed search, screen, select, critical appraisal, and thematic analysis, using the Modified PRISMA 2020 flow diagram and MMAT tool as guides. Findings: Twenty-one articles were reviewed, revealing seven motivations for following both HIs and VIs. The followers of HIs are primarily driven by meeting their own needs, while those following VIs are often motivated by curiosity about the identity of the VIs, their operators, and underlying technology. Conclusion: Current research explores followership motivation for HIs, with a limited focus on VIs. As the field of VIs is still relatively under-researched, future research could further expand the exploration of the impact of VIs and their relationship with followers.
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