P-178 护士的工作要求、工作资源、有意义的工作和工作投入

M. Patience, Roslyn De Braine, N. Dhanpat
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摘要

护理是最受社会信赖的职业之一,通常被称为医疗保健系统的支柱。然而,护理也是医疗保健领域压力最大的职业之一。影响工作环境的因素包括社会政治变化、技术进步和医疗改革,所有这些都会影响护士的工作方式。护士要在瞬息万变的工作环境中提供优质的医疗服务,因此需要具备应变能力和敏捷性。 定量调查研究。 本研究调查了可能影响公立和私立医院护士工作投入程度的 "工作需求"(情感需求、角色模糊性和工作场所暴力)和 "工作资源"(自主权、职业晋升机会、领导与成员交流和有意义的工作)。样本包括在南非约翰内斯堡公立和私立医院工作的 420 名护士。 研究结果证实,公立和私立医院护士工作投入度的预测因素有所不同。情感需求是唯一能预测公共部门护士工作投入度的工作需求。所有工作要求(情感要求、角色模糊性和工作场所暴力)都不会影响私营部门护士的工作投入水平。 在公共部门,有意义的工作和职业发展作为工作资源可预测工作投入度,而在私营部门,有意义的工作、职业发展和领导与成员交流可预测工作投入度。
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P-178 JOB DEMANDS, JOB RESOURCES, MEANINGFUL WORK AND WORK ENGAGEMENT OF NURSES
Nursing is one of the most trusted professions in society and it is often referred to as the backbone of any healthcare system. However, nursing is also one of the most stressful occupations in the field of healthcare. Factors that influence the work environment include socio-political changes, technological advances and healthcare reforms, all of which affect the way nurses remain engaged in their work. Nurses are expected to deliver quality healthcare amidst a rapidly changing work environment and are therefore required to be resilient and agile. Quantitative, survey study. This study investigated ‘job demands’ (emotional demands, role ambiguity and workplace violence) and ‘job resources’ (autonomy, career advancement opportunities, leader-member exchange and meaningful work) which may impact the work engagement levels of nurses in both public and private hospitals. The sample consisted of 420 nurses working in both public and private hospitals in Johannesburg, South Africa. The findings confirmed that the predictors for work engagement differed between the public and private sector nurses. Emotional demands was the only job demand that predicted work engagement for the public sector nurses. None of the job demands (emotional demands, role ambiguity and workplace violence) influenced the work engagement levels of the private sector nurses. In the public sector, meaningful work and career advancement as job resources predicted work engagement, whereas in the private sector, meaningful work, career advancement and leader-member exchange predicted work engagement.
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