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引用次数: 0
摘要
数据和评估已成为旨在转变组织文化的努力不可或缺的一部分。在多元化、公平与包容(DEI)领域也是如此,各组织正在评估其员工构成及其项目和服务对系统边缘化社区的影响。本文介绍了不列颠哥伦比亚省卫生服务管理局首次开展的自我认同和工作场所经验调查的案例研究。该调查的回复率为 30.7%,我们将与读者分享该调查的概况、经验教训,以及对其他医疗机构在开展 DEI 之旅方面的建议。主要启示包括尽早让领导参与进来,并为计划和执行调查留出充足的时间和资源。保密是确保每个人都有信心参与调查的关键因素。最终,充分实施调查结果中的行动将在员工中建立信任,并推进组织中的 DEI 优先事项。
Self-identification and workplace experience surveys for equity and inclusion in healthcare.
Data and evaluation have become integral to efforts aimed at transforming organizational cultures. This is true in Diversity, Equity, and Inclusion (DEI), where organizations are assessing their employee make-up and the impact of their programs and services on systematically marginalized communities. This article presents a case study of a self-identification and workplace experience survey that was the first of its kind at the Provincial Health Services Authority in British Columbia. With a 30.7% response rate, we share an overview of the survey, lessons learned, and recommendations for other healthcare institutions embarking on their DEI journey. Key takeaways include engaging leaders early and allowing adequate time and resources for planning and executing the survey. Confidentiality is a crucial element to ensure that everyone feels confident to take the survey. Ultimately, adequate implementation of actions from survey results will build trust among staff and advance DEI priorities in organizations.
期刊介绍:
Healthcare Management Forum is the official journal of the Canadian College of Health Service Executives. It is the only peer-reviewed journal that covers issues related to advances in health services management, theory and practice in a Canadian context. The quality of its contributors, the rigorous review process and the leading-edge topics make it truly unique!