旅行社和酒店的心理赋权与员工复原力

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Tourism Review Pub Date : 2024-07-30 DOI:10.1108/tr-03-2024-0208

Ahmed Abdulaziz Alshiha, Sultan Mohammed Alkhozaim, Emad Mohammed Alnasser, Hazem Ahmed Khairy, Bassam Samir Al-Romeedy

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引用次数: 0

摘要

目的为了满足探索影响创新的心理预测因素的需要，本研究旨在探讨心理所有权（PO）对员工创新行为（EIB）的影响，重点关注作为中介因素的心理授权（PE）和员工抗压能力（ER）。对 409 份有效答卷进行了偏最小二乘法结构方程建模分析。原创性/价值从理论上讲，本研究为阐明 PO 如何影响员工创新行为和应变能力的内在机制提供了有价值的见解，同时也符合自我决定理论的原则。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Psychological empowerment and employee resilience in travel agencies and hotels

Purpose

Responding to the need for exploration of psychological predictors influencing innovation, this study aims to examine the impact of psychological ownership (PO) in employee innovation behavior (EIB) with a focus on psychological empowerment (PE) and employee resilience (ER) as mediators.

Design/methodology/approach

Data was collected from full-time employees working in travel agencies and five-star hotels in Egypt. A Partial Least Squares Structural Equation Modeling analysis was performed on 409 valid responses.

Findings

The findings of this study revealed PO has a positive effect on EIB. Such relationship is partially mediated by PE and ER.

Originality/value

Theoretically, this study offers valuable insights into the underlying mechanisms that elucidate how PO influences employees' innovation behavior and resilience, while aligning with the principles of self-determination theory.

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来源期刊

Tourism Review HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

15.10

自引率

10.30%

发文量

期刊介绍： Tourism Review (TR) holds the distinction of being the longest-established journal focused on tourism issues, pioneering cutting-edge research since 1947. Our mission is to deepen the comprehension of tourism and elevate the impact and significance of tourism research on global society. TR publishes a wide spectrum of contributions including research papers, systematic literature reviews (state of the art), short interventions (perspective papers), and research innovations (cutting edge), fostering continuous advancement in the field.