美食贴如何影响餐厅访问意向:目标相关性和模仿欲望的中介作用

IF 9.1 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Contemporary Hospitality Management Pub Date : 2024-08-02 DOI:10.1108/ijchm-12-2023-1881
Yun Victoria Chen, Xin Jin, Sarah Gardiner, IpKin Anthony Wong
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引用次数: 0

摘要

目的 本研究旨在探讨社交媒体视觉帖子(即 "美食贴")对餐厅访问意向的影响。本研究借鉴启发式-系统模型和规范性焦点理论,提出了一个框架,以评估食物造景的关键属性--代入式表达、审美吸引力和帖子受欢迎程度--的影响,以及目标相关性和模仿欲望在这一过程中的中介作用。设计/方法/途径使用游客(n = 377)和居民(n = 341)样本进行结构方程建模,以检验提出的模型。结果结果显示,模仿欲望和目标相关性影响餐厅访问意向;然而,模仿欲望比目标相关性的影响更大。这项研究为餐厅经营者和社交媒体影响者(foodstagrammers)提供了指导。研究表明,消费者更看重照片的文字内容和美感,而不是帖子的受欢迎程度。本研究提出了一个新的信息处理框架,从而推动了社交媒体营销文献的发展。据作者所知,本研究是通过社会可接受规范探讨视觉帖子属性对个人决策行为影响的首批研究之一。
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How foodstagramming posts influence restaurant visit intention: the mediating role of goal relevance and mimicking desire

Purpose

This study aims to explore the role of social media visual posts (known as foodstagramming) on restaurant visit intention. Drawing on the heuristic–systematic model and normative focus theory, this research introduces a framework that assesses the effects of key foodstagramming attributes – vicarious expression, aesthetic appeal and post popularity – and the mediating roles of goal relevance and mimicking desire, in the process.

Design/methodology/approach

Structural equation modelling was performed to test the proposed model using a sample of tourists (n = 377) and residents (n = 341). Multi-group analysis was performed to compare the differences between these groups.

Findings

Results reveal that mimicking desire and goal relevance influence restaurant visit intention; however, mimicking desire has a stronger influence than goal relevance. Little difference was found between the tourist and the resident groups in the proposed relationships, except that vicarious expression positively influences mimicking desire in the tourist group but not in the resident group.

Practical implications

This study guides restauranteurs and social media influencers (foodstagrammers). It shows that consumers value the textual content and aesthetic appeal of photos over the popularity of a post. It also indicates that vicarious expression is more important for tourists than for residents.

Originality/value

This research advances social media marketing literature by proposing a new information processing framework. To the best of the authors’ knowledge, this study is one of the first studies to explore the impact of visual post attributes on individual decision-making behaviours through socially acceptable norms.

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来源期刊
CiteScore
16.90
自引率
31.50%
发文量
239
期刊介绍: The International Journal of Contemporary Hospitality Management serves as a conduit for disseminating the latest developments and innovative insights into the management of hospitality and tourism businesses globally. The journal publishes peer-reviewed papers that comprehensively address issues pertinent to strategic management, operations, marketing, finance, and HR management in the field of hospitality and tourism.
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