时空距离、显性消费和多感官界面对元宇宙中消费者判断的作用

IF 11 1区 管理学 Q1 BUSINESS Journal of Retailing and Consumer Services Pub Date : 2024-08-14 DOI:10.1016/j.jretconser.2024.104037
Robin Nunkoo , Anuja Shukla , Anubhav Mishra
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引用次数: 0

摘要

Metaverse 为用户提供了无与伦比的身临其境的体验,因此引起了营销人员和学者的极大兴趣。本研究以构筑理论和显性消费的文献为基础,探讨了 Metaverse 界面(2D 和 3D 界面)如何以及为何会影响用户的购买意向和在作为自我延伸的 Metaverse 中的购物体验。本研究回应了有关元宇宙中多感官作用的研究呼吁。首先,这项研究扩展并补充了之前关于不同界面的触觉和多感官方面的研究。有关 Metaverse 的有限研究探索了 Metaverse 空间的多个维度。本研究明确地将元空间与智能手机应用程序进行了比较,因为大多数消费者使用智能手机应用程序进行在线购物。我们的研究结果与之前的研究结果形成了鲜明对比,之前的研究结果表明,在购买享乐型产品时,用户更喜欢 VR 而不是应用程序。我们的研究结果表明,无论是即时消费还是日后消费,消费者都更喜欢使用应用程序而非 Metaverse。造成这种差异的原因可能是用户访问 Metaverse 的方式(使用头显),而不是移动应用程序上的 VR 功能。这些结果凸显了智能手机在网购中的重要性,因为购物应用程序的便捷性和易用性使用户习惯于使用应用程序。
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The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse

Metaverse has generated considerable interest among marketers and scholars as it offers an unmatched immersive experience to users. Building on the literature on construal theory and conspicuous consumption, this research examines how and why Metaverse interfaces (2D and 3D) influence users’ purchase intentions and shopping experiences in the Metaverse as a self-extension. This research addresses calls for research on the role of multisensory in the Metaverse. First, this research extends and compliments prior work on haptics and multisensory aspects of different interfaces. The limited research on the Metaverse has explored multiple dimensions within Metaverse space. This research explicitly compares Metaverse with smartphone apps, as most consumers use it for online purchases. Our results contrast with earlier findings, suggesting that users prefer VR over apps for purchasing hedonic products. Our findings suggest that consumer prefer using apps over Metaverse for both instant and later consumption. This difference could be attributed to how users access Metaverse (with a headset) instead of VR features on mobile apps. The results highlight the importance of smartphones in online purchases as users are accustomed to apps due to the convenience and easy-to-use user interfaces of shopping apps.

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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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