他们不值得你感谢!见证领导者在表达感谢时的反应。

IF 9.4 1区 心理学 Q1 MANAGEMENT Journal of Applied Psychology Pub Date : 2024-08-15 DOI:10.1037/apl0001228
Ryan Fehr, Yu Tse Heng, Yue Wang, Yirong Guo
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引用次数: 0

摘要

感恩表达越来越受到学者们的关注,研究强调了感恩表达对表达者、接受者和见证者的许多积极影响。尽管我们对感恩表达的益处的了解在不断积累,但对其局限性的认识却不尽人意。在本文中,我们将探讨员工对领导表达感激之情何时会积极影响见证人对领导的看法,何时不会。通过三项研究(包括两项多波调查和一项实验),我们发现,表达感激之情会增强见证人对表达者亲社会身份的认知,尤其是当领导者被认为值得感激时。研究 1 以制造业中的领导者和员工为样本,将领导者的能力作为 "值得 "的指标。研究 2 和研究 3 采用调查和实验方法,直接将领导者的应得感确定为能力调节器的一个机制,并探讨了温暖作为员工应得感感知的另一个组成部分的问题。这三项研究都表明,感激之情的表达如何最终影响见证人帮助表达者和寻求反馈的倾向。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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They do not deserve your thanks! Witness reactions to leader-directed expressions of gratitude.

Gratitude expressions have received growing attention from scholars, with research emphasizing its many positive effects on expressers, recipients, and witnesses. Although our knowledge of gratitude expressions' benefits is accumulating, our understanding of its limits is less developed. In this article, we ask when employees' expressions of gratitude toward their leaders positively influence witnesses' perceptions of them, and when they do not. Across three studies including two multiwave surveys and an experiment, we find that expressed gratitude strengthens witnesses' perceptions of expressers' prosocial identities, especially when the leader is believed to be deserving of gratitude. Study 1 examines leader competence as an indicator of deservingness in a sample of leaders and employees in a manufacturing context. Studies 2 and 3 use survey and experimental methods to directly establish leader deservingness as a mechanism of the competence moderator and explore warmth as an additional component of employees' deservingness perceptions. All three studies show how gratitude expression ultimately shapes witnesses' tendencies to help expressers and seek feedback from them. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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来源期刊
CiteScore
17.60
自引率
6.10%
发文量
175
期刊介绍: The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.
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