{"title":"复合危机传播与家庭准备:研究证据类型和危机信息疲劳的影响","authors":"Khairul Islam, Pradeep Sopory, Matthew W. Seeger","doi":"10.1111/1468-5973.12609","DOIUrl":null,"url":null,"abstract":"<p>While existing crisis management research primarily approaches crisis communication from a single-event perspective, this study provides initial evidence for communication about compound crises. To this purpose, we conducted a nationally representative survey experiment among U.S. residents (<i>N</i> = 670) to examine the effects of communication about compound crisis events on message fatigue and household preparedness. The study did not find support for the negative effects of communication about compound crises on message-induced crisis fatigue and household preparedness intention. An additional analysis revealed that effects of the messages about compound crisis events are contingent upon the participants' level of past crisis experience, past crisis preparedness, accumulated fatigue from previous crises, and the type of evidence presented. Our findings revealed that individuals with higher past crisis experience exhibited higher crisis message fatigue and greater household preparedness intention. However, caution is warranted when interpreting these findings. The respondents' perceived distinction between compound and single crisis preparedness lacked conceptual clarity, possibly due to the ongoing influence of the COVID-19 pandemic.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":null,"pages":null},"PeriodicalIF":2.6000,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Compound crisis communication and household preparedness: Examining the effects of evidence type and crisis message fatigue\",\"authors\":\"Khairul Islam, Pradeep Sopory, Matthew W. Seeger\",\"doi\":\"10.1111/1468-5973.12609\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>While existing crisis management research primarily approaches crisis communication from a single-event perspective, this study provides initial evidence for communication about compound crises. To this purpose, we conducted a nationally representative survey experiment among U.S. residents (<i>N</i> = 670) to examine the effects of communication about compound crisis events on message fatigue and household preparedness. The study did not find support for the negative effects of communication about compound crises on message-induced crisis fatigue and household preparedness intention. An additional analysis revealed that effects of the messages about compound crisis events are contingent upon the participants' level of past crisis experience, past crisis preparedness, accumulated fatigue from previous crises, and the type of evidence presented. Our findings revealed that individuals with higher past crisis experience exhibited higher crisis message fatigue and greater household preparedness intention. However, caution is warranted when interpreting these findings. The respondents' perceived distinction between compound and single crisis preparedness lacked conceptual clarity, possibly due to the ongoing influence of the COVID-19 pandemic.</p>\",\"PeriodicalId\":47674,\"journal\":{\"name\":\"Journal of Contingencies and Crisis Management\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":2.6000,\"publicationDate\":\"2024-08-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Contingencies and Crisis Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12609\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Contingencies and Crisis Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12609","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
Compound crisis communication and household preparedness: Examining the effects of evidence type and crisis message fatigue
While existing crisis management research primarily approaches crisis communication from a single-event perspective, this study provides initial evidence for communication about compound crises. To this purpose, we conducted a nationally representative survey experiment among U.S. residents (N = 670) to examine the effects of communication about compound crisis events on message fatigue and household preparedness. The study did not find support for the negative effects of communication about compound crises on message-induced crisis fatigue and household preparedness intention. An additional analysis revealed that effects of the messages about compound crisis events are contingent upon the participants' level of past crisis experience, past crisis preparedness, accumulated fatigue from previous crises, and the type of evidence presented. Our findings revealed that individuals with higher past crisis experience exhibited higher crisis message fatigue and greater household preparedness intention. However, caution is warranted when interpreting these findings. The respondents' perceived distinction between compound and single crisis preparedness lacked conceptual clarity, possibly due to the ongoing influence of the COVID-19 pandemic.
期刊介绍:
The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.