远程工作人员如何管理孤独感和绩效:虚拟社交作为一种替代资源管理策略

IF 4 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR Human Resource Development Quarterly Pub Date : 2024-08-14 DOI:10.1002/hrdq.21547
Seonghee Cho, Sohee Kim, Sooyeol Kim, Hun Whee Lee
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引用次数: 0

摘要

本研究借鉴基于资源的理论和工作-非工作界面的视角,考察了远程工作者在面对面个人社交互动受限的情况下所经历的资源增益-损失动态的整个周期。我们提出的模型强调了个人社交互动的缺乏,尤其是在非自愿受限的情况下,如何通过资源损失对日常绩效产生负面影响。我们引入了虚拟社交互动(VSI)作为社会支持的替代来源。通过对在 COVID-19 期间远程工作的 170 名白领员工(n = 620)进行为期 5 天的每日日记研究,多层次路径分析显示,缺乏个人社交互动会因孤独感和工作资源减少而降低任务绩效和帮助行为。此外,我们还发现,如果在工作时间进行 VSI,则会产生资源补充效应,成为防止资源损失和工作表现不佳的保护因素。
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How remote workers manage loneliness and performance: Virtual social interaction as an alternative resource management strategy
Drawing on resource‐based theories and the work–nonwork interface perspective, this study examines the full cycle of the resource gain–loss dynamics experienced by remote workers under constrained face‐to‐face personal social interactions. Our proposed model highlights how the lack of personal social interactions, particularly when involuntarily restricted, negatively impacts daily performance through resource loss. We introduce virtual social interaction (VSI) as an alternative source of social support. Using a 5‐day daily diary study with 170 white‐collar employees (n = 620) working remotely during COVID‐19, multilevel path analysis revealed that lack of personal social interactions decreased task performance and helping behavior via loneliness and reduced work resources. Further, we found a resource‐replenishing effect of VSI, when undertaken during work hours, serving as a protective factor against resource loss and poor performance.
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来源期刊
CiteScore
7.60
自引率
6.10%
发文量
19
期刊介绍: Human Resource Development Quarterly (HRDQ) is the first scholarly journal focused directly on the evolving field of human resource development (HRD). It provides a central focus for research on human resource development issues as well as the means for disseminating such research. HRDQ recognizes the interdisciplinary nature of the HRD field and brings together relevant research from the related fields, such as economics, education, management, sociology, and psychology. It provides an important link in the application of theory and research to HRD practice. HRDQ publishes scholarly work that addresses the theoretical foundations of HRD, HRD research, and evaluation of HRD interventions and contexts.
期刊最新文献
Issue Information Information for Contributors A reflective provocation on generativity and human resource development Bridging human resource development processes through generative Artificial Intelligence How remote workers manage loneliness and performance: Virtual social interaction as an alternative resource management strategy
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