{"title":"Information for Contributors","authors":"","doi":"10.1002/hrdq.21481","DOIUrl":"https://doi.org/10.1002/hrdq.21481","url":null,"abstract":"","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrdq.21481","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142170124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jon M. Werner, Andrea D. Ellinger, Valerie Anderson, Kim Nimon
{"title":"A reflective provocation on generativity and human resource development","authors":"Jon M. Werner, Andrea D. Ellinger, Valerie Anderson, Kim Nimon","doi":"10.1002/hrdq.21550","DOIUrl":"https://doi.org/10.1002/hrdq.21550","url":null,"abstract":"","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142169981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This editorial article examines how generative Artificial Intelligence (GAI) can bridge various human resource development (HRD) processes. As GAI adoption increases in human resources practices, understanding its potential to integrate different HRD activities becomes more important. The article reviews recent literature on Artificial Intelligence (AI) applications in HRD and explores GAI-enabled links between key HRD processes. The linkages include data-driven decision-making, real-time skill gap analysis, job crafting with GAI, GAI-supported personalized development plans, GAI-powered employee sentiment analysis, GAI chatbots, GAI-enabled virtual reality simulations, and GAI-supported social network analysis in talent and organization development contexts. By highlighting these GAI-enabled interconnections, the article provides insights into a more integrated approach to HRD. It also discusses implications for HRD practitioners and researchers, analyzing specific applications of GAI in HRD and recommending future research.
这篇社论文章探讨了生成式人工智能（GAI）如何在各种人力资源开发（HRD）过程中发挥桥梁作用。随着 GAI 在人力资源实践中的应用越来越多，了解其整合不同人力资源开发活动的潜力变得越来越重要。本文回顾了近期有关人工智能（AI）在人力资源开发中应用的文献，并探讨了 GAI 在人力资源开发关键流程之间的联系。这些联系包括数据驱动的决策、实时技能差距分析、利用GAI进行职位设计、GAI支持的个性化发展计划、GAI驱动的员工情感分析、GAI聊天机器人、GAI支持的虚拟现实模拟，以及GAI支持的人才和组织发展背景下的社交网络分析。通过强调这些由 GAI 支持的相互联系，文章对更加综合的人力资源开发方法提出了见解。文章还讨论了对人力资源开发从业人员和研究人员的影响，分析了GAI在人力资源开发中的具体应用，并对未来的研究提出了建议。
{"title":"Bridging human resource development processes through generative Artificial Intelligence","authors":"Pawel Korzynski PhD, Sewon Kim PhD, Toby Egan PhD","doi":"10.1002/hrdq.21551","DOIUrl":"https://doi.org/10.1002/hrdq.21551","url":null,"abstract":"<p>This editorial article examines how generative Artificial Intelligence (GAI) can bridge various human resource development (HRD) processes. As GAI adoption increases in human resources practices, understanding its potential to integrate different HRD activities becomes more important. The article reviews recent literature on Artificial Intelligence (AI) applications in HRD and explores GAI-enabled links between key HRD processes. The linkages include data-driven decision-making, real-time skill gap analysis, job crafting with GAI, GAI-supported personalized development plans, GAI-powered employee sentiment analysis, GAI chatbots, GAI-enabled virtual reality simulations, and GAI-supported social network analysis in talent and organization development contexts. By highlighting these GAI-enabled interconnections, the article provides insights into a more integrated approach to HRD. It also discusses implications for HRD practitioners and researchers, analyzing specific applications of GAI in HRD and recommending future research.</p>","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2024-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142170309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Seonghee Cho, Sohee Kim, Sooyeol Kim, Hun Whee Lee
Drawing on resource‐based theories and the work–nonwork interface perspective, this study examines the full cycle of the resource gain–loss dynamics experienced by remote workers under constrained face‐to‐face personal social interactions. Our proposed model highlights how the lack of personal social interactions, particularly when involuntarily restricted, negatively impacts daily performance through resource loss. We introduce virtual social interaction (VSI) as an alternative source of social support. Using a 5‐day daily diary study with 170 white‐collar employees (n = 620) working remotely during COVID‐19, multilevel path analysis revealed that lack of personal social interactions decreased task performance and helping behavior via loneliness and reduced work resources. Further, we found a resource‐replenishing effect of VSI, when undertaken during work hours, serving as a protective factor against resource loss and poor performance.
{"title":"How remote workers manage loneliness and performance: Virtual social interaction as an alternative resource management strategy","authors":"Seonghee Cho, Sohee Kim, Sooyeol Kim, Hun Whee Lee","doi":"10.1002/hrdq.21547","DOIUrl":"https://doi.org/10.1002/hrdq.21547","url":null,"abstract":"Drawing on resource‐based theories and the work–nonwork interface perspective, this study examines the full cycle of the resource gain–loss dynamics experienced by remote workers under constrained face‐to‐face personal social interactions. Our proposed model highlights how the lack of personal social interactions, particularly when involuntarily restricted, negatively impacts daily performance through resource loss. We introduce virtual social interaction (VSI) as an alternative source of social support. Using a 5‐day daily diary study with 170 white‐collar employees (<jats:italic>n</jats:italic> = 620) working remotely during COVID‐19, multilevel path analysis revealed that lack of personal social interactions decreased task performance and helping behavior via loneliness and reduced work resources. Further, we found a resource‐replenishing effect of VSI, when undertaken during work hours, serving as a protective factor against resource loss and poor performance.","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142183624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Workplace coaching is an established, proven personal development intervention relied on by human resource (HR) practitioners to improve individual growth and organizational performance. Numerous studies underscore coaching efficacy. However, in most coaching studies, there is a bias toward positive coaching experience. This points to a missed opportunity in understanding the nuances of negative coaching experiences and its effect on HR development (HRD). To address this limitation, we identified 13 instances from a sample of 357 coachees where organizational coaching was experienced as predominantly negative. Content analysis of the interviews revealed three main themes: mismatched expectations (getting off to a bad start); suboptimal relationship dynamics (lack of trust and perceived coach incompetence); and disruptive organizational influences (hidden agendas). Findings interpreted through the lens of HRD and working alliance theories reveal deep hidden dynamics of how negative coaching experiences could destroy organizational trust, amplify cultural mismatches, and affect employee career trajectories, negatively impacting several HRD objectives on both individual and organizational levels. On a theoretical level, the findings empirically underscore the need for an extend working alliance theory that includes the organization as a distinct construct in the coach–coachee dynamics, and shows the dual positive and negative leveraging effect of coaching on HRD objectives. Practically it points to the essential need for HR practitioners to be more closely and proactively involved in organizational coaching initiatives and we offer a number of practical suggestions to help HR avoid the potential detrimental long‐term negative effects of unsuccessful coaching.
{"title":"The coaching flipside: Factors underlying unsuccessful workplace coaching interventions and the implication for human resource development","authors":"Frederik Kruger, Nicky H. D. Terblanche","doi":"10.1002/hrdq.21548","DOIUrl":"https://doi.org/10.1002/hrdq.21548","url":null,"abstract":"Workplace coaching is an established, proven personal development intervention relied on by human resource (HR) practitioners to improve individual growth and organizational performance. Numerous studies underscore coaching efficacy. However, in most coaching studies, there is a bias toward positive coaching experience. This points to a missed opportunity in understanding the nuances of negative coaching experiences and its effect on HR development (HRD). To address this limitation, we identified 13 instances from a sample of 357 coachees where organizational coaching was experienced as predominantly negative. Content analysis of the interviews revealed three main themes: mismatched expectations (getting off to a bad start); suboptimal relationship dynamics (lack of trust and perceived coach incompetence); and disruptive organizational influences (hidden agendas). Findings interpreted through the lens of HRD and working alliance theories reveal deep hidden dynamics of how negative coaching experiences could destroy organizational trust, amplify cultural mismatches, and affect employee career trajectories, negatively impacting several HRD objectives on both individual and organizational levels. On a theoretical level, the findings empirically underscore the need for an extend working alliance theory that includes the organization as a distinct construct in the coach–coachee dynamics, and shows the dual positive and negative leveraging effect of coaching on HRD objectives. Practically it points to the essential need for HR practitioners to be more closely and proactively involved in organizational coaching initiatives and we offer a number of practical suggestions to help HR avoid the potential detrimental long‐term negative effects of unsuccessful coaching.","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141969150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study explores the role of human agency in shaping the hopeful career state (HCS) of nurses in Oman during the COVID‐19 pandemic. Utilizing the enhanced critical incident technique (ECIT) and integrating Albert Bandura's three modes of agency (i.e., personal, proxy, and collective), this study aimed to identify helping and hindering factors affecting Omani nurses' HCS during the pandemic, while uncovering their wishes. Sixteen nurses from Oman's public healthcare sector were interviewed. The top three helping factors were family support (81.3%), support from leaders and senior colleagues (56.3%), and multidisciplinary team collaboration (43.8%). The most frequently reported hindering factors were lack of equipment, supplies, and infrastructure (100%), shortage of nurses (56.3%), and increased workload (50%). The top three wish‐list items included specialized hospitals for infectious diseases (62.5%), training and staff development (43.8%), and more nurses (31.3%). Through force‐field analysis, we delineated the agents and modes of agency at play, offering insights for targeted Human Resource Development (HRD) interventions. This study contributes to the HRD literature by illustrating the dynamic interplay of agency factors in crisis conditions. The findings highlight the need for HRD practitioners to develop multilevel interventions that foster personal, proxy, and collective agency to support healthcare workers' HCS during crises, providing a foundation for future strategies in healthcare and beyond.
{"title":"The role of human agency in nurses' hopeful career state","authors":"Issa Al Balushi, Hyung Joon Yoon, Tatum Risch","doi":"10.1002/hrdq.21545","DOIUrl":"https://doi.org/10.1002/hrdq.21545","url":null,"abstract":"This study explores the role of human agency in shaping the hopeful career state (HCS) of nurses in Oman during the COVID‐19 pandemic. Utilizing the enhanced critical incident technique (ECIT) and integrating Albert Bandura's three modes of agency (i.e., personal, proxy, and collective), this study aimed to identify helping and hindering factors affecting Omani nurses' HCS during the pandemic, while uncovering their wishes. Sixteen nurses from Oman's public healthcare sector were interviewed. The top three helping factors were family support (81.3%), support from leaders and senior colleagues (56.3%), and multidisciplinary team collaboration (43.8%). The most frequently reported hindering factors were lack of equipment, supplies, and infrastructure (100%), shortage of nurses (56.3%), and increased workload (50%). The top three wish‐list items included specialized hospitals for infectious diseases (62.5%), training and staff development (43.8%), and more nurses (31.3%). Through force‐field analysis, we delineated the agents and modes of agency at play, offering insights for targeted Human Resource Development (HRD) interventions. This study contributes to the HRD literature by illustrating the dynamic interplay of agency factors in crisis conditions. The findings highlight the need for HRD practitioners to develop multilevel interventions that foster personal, proxy, and collective agency to support healthcare workers' HCS during crises, providing a foundation for future strategies in healthcare and beyond.","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141508791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information for Contributors","authors":"","doi":"10.1002/hrdq.21479","DOIUrl":"https://doi.org/10.1002/hrdq.21479","url":null,"abstract":"","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrdq.21479","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141424809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lonneke S. Frie, H. Korzilius, Sjoerd Dobbinga, B. I. van der Heijden, Ellen Sjoer
Organizational and societal transitions require workers to upskill and reskill their expertise within and across the boundaries of their current domain(s). This may also require them to materialize their renewed expertise in novel settings in interaction with stakeholders who hold different expectations regarding their know‐how and contributions. To stay employable, workers need to deal with shifting expertise needs by creating beneficial outcomes for themselves and their stakeholders, as captured by the so‐called flexpertise concept. Thus far, expertise research left largely unaddressed how workers adapt through intra‐individual changes over time and social interactions in naturalistic settings in which they encounter various new expertise needs. To increase our understanding of the dynamic nature of workers' adaptation processes, we conducted a Group Model Building study with HR/D practitioners. Through this structured group facilitation method, these practitioners cocreated a dynamic process model, based upon their varied experiences in practice regarding the flexpertise phenomenon. The newly developed model portrays how workers make balanced decisions to adapt, go through loops of learning‐by‐mistakes and ‐successes, and ultimately turn their new know‐how into outcomes, with or without impact, leading to new adaptation cycles. Furthermore, the practitioners defined leverage points where HR/D practices can stimulate individual adaptivity. This GMB study may set the agenda for future expertise and employability research and provides the foundation for designing bundles of HR/D practices to foster flexpertise.
{"title":"Meeting new expertise needs throughout careers: A group model building approach in the field of HR/D","authors":"Lonneke S. Frie, H. Korzilius, Sjoerd Dobbinga, B. I. van der Heijden, Ellen Sjoer","doi":"10.1002/hrdq.21544","DOIUrl":"https://doi.org/10.1002/hrdq.21544","url":null,"abstract":"Organizational and societal transitions require workers to upskill and reskill their expertise within and across the boundaries of their current domain(s). This may also require them to materialize their renewed expertise in novel settings in interaction with stakeholders who hold different expectations regarding their know‐how and contributions. To stay employable, workers need to deal with shifting expertise needs by creating beneficial outcomes for themselves and their stakeholders, as captured by the so‐called flexpertise concept. Thus far, expertise research left largely unaddressed how workers adapt through intra‐individual changes over time and social interactions in naturalistic settings in which they encounter various new expertise needs. To increase our understanding of the dynamic nature of workers' adaptation processes, we conducted a Group Model Building study with HR/D practitioners. Through this structured group facilitation method, these practitioners cocreated a dynamic process model, based upon their varied experiences in practice regarding the flexpertise phenomenon. The newly developed model portrays how workers make balanced decisions to adapt, go through loops of learning‐by‐mistakes and ‐successes, and ultimately turn their new know‐how into outcomes, with or without impact, leading to new adaptation cycles. Furthermore, the practitioners defined leverage points where HR/D practices can stimulate individual adaptivity. This GMB study may set the agenda for future expertise and employability research and provides the foundation for designing bundles of HR/D practices to foster flexpertise.","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141381897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conducting engaged human resource development scholarship with a detached mindset","authors":"Baiyin Yang","doi":"10.1002/hrdq.21541","DOIUrl":"10.1002/hrdq.21541","url":null,"abstract":"","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141267696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What a difference 35 years make","authors":"Gary N. McLean","doi":"10.1002/hrdq.21542","DOIUrl":"10.1002/hrdq.21542","url":null,"abstract":"","PeriodicalId":47803,"journal":{"name":"Human Resource Development Quarterly","volume":null,"pages":null},"PeriodicalIF":3.3,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141190244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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