无缝切换、前馈和反馈机制:在设备切换中提升任务性能和用户感知

IF 2.5 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL International Journal of Industrial Ergonomics Pub Date : 2024-09-16 DOI:10.1016/j.ergon.2024.103649
Na Liu, Yiyang Gong
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引用次数: 0

摘要

在数字多任务时代,设备之间的切换至关重要。设备间切换模式对用户体验的影响仍不明确。本研究调查了在互联设备环境中切换模式对任务执行和用户感知的影响。我们利用记忆回忆任务进行了一个主体内实验,以测试三种切换模式:无缝切换、被动切换以及带有前馈和反馈的切换。实验对任务准确率、感知干扰、感知控制和行为意图进行了测量。结果表明,无缝切换在任务准确率方面优于被动切换。被动切换引起的感知干扰水平最高,而带前馈和反馈的切换比无缝切换大大提高了用户的感知控制能力。使用无缝切换和带前馈与反馈的切换的行为意向大大高于被动切换。这项研究深入探讨了无缝切换和带前馈与反馈的切换的比较优势,特别是它们对用户感知的影响。此外,还介绍了互联设备切换设计和设备生态系统管理的实际意义。
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Seamless switching, feedforward, and feedback mechanisms: Enhancing task performance and user perception in device switch

In an era where digital multitasking is universal, the necessity to switch between devices is vital. The effect of switching modes between devices on the user experience remains unclear. This study investigates the impact of switching modes on task performance and user perception within interconnected device environments. A within-subject experiment utilizing memory recall tasks was implemented to test three switching modes: seamless switching, passive switching, and switching with feedforward and feedback. Task accuracy rate, perceived interruption, perceived control, and behavioral intention were measured. Results indicated that seamless switching outperformed passive switching in task accuracy rate. Passive switching elicited the highest level of perceived interruption, while switching with feedforward and feedback substantially improved the perceived control of users over seamless switching. The behavioral intention to use seamless switching and switching with feedforward and feedback was considerably higher than that for passive switching. This research provides insights into the comparative benefits of seamless switching and switching with feedforward and feedback, particularly regarding their influence on user perception. Practical implications for the design of interconnected device switching and the management of device ecosystems are also presented.

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来源期刊
International Journal of Industrial Ergonomics
International Journal of Industrial Ergonomics 工程技术-工程:工业
CiteScore
6.40
自引率
12.90%
发文量
110
审稿时长
56 days
期刊介绍: The journal publishes original contributions that add to our understanding of the role of humans in today systems and the interactions thereof with various system components. The journal typically covers the following areas: industrial and occupational ergonomics, design of systems, tools and equipment, human performance measurement and modeling, human productivity, humans in technologically complex systems, and safety. The focus of the articles includes basic theoretical advances, applications, case studies, new methodologies and procedures; and empirical studies.
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