Tea gardens are one of India's oldest organised sectors. However, people employed in the sector still face issues similar to those in the unorganised sector. Most studies in this domain have primarily focused on tea leaf production and operational efficiency rather than the social sustainability aspects of the tea garden ecosystem. Moreover, there is also a dearth of research that includes the perspective of females working in the domain. The current exploratory study examines the tea garden ecosystem to understand the various factors that affect workers and their working conditions, with a particular focus on gender dynamics and social sustainability. We adopted a qualitative research methodology for the study. Direct observation was conducted to study the behaviour of workers, various processes, and events in the tea garden. Videos and images were collected for a visual ethnography. Lastly, we conducted semi-structured interviews with various stakeholders in the tea garden, including workers, administrators, managers, and doctors, followed by thematic analysis to analyse the collected data. The findings reveal persistent challenges such as low wages, gender-based division of labour, lack of ergonomic support, and even the influence of gender-specific clothing on workers' health, particularly during pesticide spraying. The findings from direct observation, visual ethnography, and semi-structured interviews were then combined to provide a comprehensive view of the various issues, challenges, and working conditions faced by the tea garden workers. The research provides a foundational understanding that can inform policy, design, and future interdisciplinary studies aimed at enhancing social sustainability in similar labour-intensive sectors.
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