美国餐厅小费随着时间的推移发生了哪些变化？

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Hospitality Management Pub Date : 2024-10-17 DOI:10.1016/j.ijhm.2024.103969

Michael Lynn

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引用次数: 0

摘要

本研究报告分析了餐厅小费学术研究中的小费百分比，发现在过去半个世纪中，小费率一直在上升。这一发现提供了一些证据，证明小费的好处不仅在于帮助小费使用者避免社会的不认可（Azar，2004 年），而且小费被消费者用来争夺地位（零和）利益，如特殊服务和高地位（Lynn，2015 年）。由于小费率的上升增加了消费者外出就餐的成本，也加大了前厅和后厨员工之间的薪酬差距，因此餐饮业可能会试图终止这一趋势。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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How have U.S. restaurant tips changed over time?

This research note analyzes tipping percentages from academic studies of restaurant tipping and finds that tipping rates have increased over the past half century. This finding provides some evidence that tipping benefits tippers beyond helping them avoid social disapproval (Azar, 2004) and that tipping is used by consumers to compete for positional (zero-sum) benefits such as exceptional service and high status (Lynn, 2015). Since rising tipping rates increase the costs to consumers of dining out as well as pay-disparities between front-of-house and back-of-house staff, this is a trend the restaurant industry may want to try to end.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.