管理人员对其在实施预防跌倒干预措施中所扮演角色的看法:挪威家庭护理服务定性访谈研究。

IF 1.6 Q3 HEALTH CARE SCIENCES & SERVICES Frontiers in health services Pub Date : 2024-09-27 eCollection Date: 2024-01-01 DOI:10.3389/frhs.2024.1456028
Siv Linnerud, Maria Bjerk, Nina Rydland Olsen, Kristin Taraldsen, Therese Brovold, Linda Aimée Hartford Kvæl
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摘要

介绍:在家庭护理服务中实施预防跌倒干预措施对于减少老年人跌倒至关重要,而有效的领导则是成功的关键。挪威的家庭护理服务为居住在私人住宅或辅助生活设施中的居民提供家庭护理、康复和实际帮助。本研究旨在探讨挪威家庭护理服务机构的管理人员如何实施预防跌倒干预措施,以及他们如何看待自己的角色:我们对五个城市地区家庭护理服务机构不同级别的管理人员进行了14次半结构化个人访谈。我们对访谈内容进行了逐字记录,并采用反思性主题分析法对材料进行了分析:分析得出三大主题:(1) 了解促进新实践的组织机制;(2) 实行积极的领导行为以促进实施;(3) 展示持续实施的毅力。我们的分析结果表明,在组织的各个层面进行明确的领导非常重要,投入时间和利用现有系统也很有价值。管理人员介绍了在实施过程中利用认可和积极态度来激励员工的方法。他们强调要倾听员工的心声,让员工参与进来,提供信任,并保持灵活性。然而,实施过程可能具有挑战性,这就需要管理人员持之以恒:各级管理人员在预防跌倒的实施过程中发挥着重要作用,但需要明确并调整他们在这一过程中的具体角色。了解如何利用现有系统并通过积极的领导行为施加影响似乎是成功的关键。认识到实施工作的艰巨性,管理人员强调了长期支持系统的重要性。研究结果可能会影响临床实践中管理人员参与实施过程的方式,并为未来研究人员了解管理人员在家庭护理服务实施过程中的角色提供参考。
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Managers' perspectives on their role in implementing fall prevention interventions: a qualitative interview study in Norwegian homecare services.

Introduction: The implementation of fall prevention interventions in homecare services is crucial for reducing falls among older adults and effective leadership could determine success. Norwegian homecare services provide home nursing, rehabilitation, and practical assistance, to residents living in private homes or assisted living facilities. This study aims to explore how managers in Norwegian homecare services experience implementation of fall prevention interventions and how they perceive their roles.

Methods: We conducted 14 semi-structured individual interviews with managers from different levels of homecare services in five city districts. The interviews were transcribed verbatim and reflexive thematic analysis was used to analyze the material.

Results: The analysis resulted in three main themes: (1) understanding organizational mechanisms to facilitate new practices, (2) practicing positive leadership behavior to facilitate implementation, and (3) demonstrating persistence to sustain implementation. Our results showed the importance of clear leadership across all levels of the organization and the value of devoting time and utilizing existing systems. Managers described using recognition and positive attitudes to motivate employees in the implementation process. They emphasized listening to and involving employees, providing trust, and being flexible. However, the implementation process could be challenging, highlighting the need for managers to be persistent.

Conclusion: Managers at all levels play an important role in the implementation of fall prevention, but there is a need to define and align their specific roles in the process. Understanding how to use existing systems and influence through positive leadership behavior seem to be vital for success. Recognizing the demanding nature of implementation, managers emphasized the importance of systems for long term support. The study findings may influence how managers in clinical practice engage in the implementation process and inform future researchers about managers' roles in implementation in homecare services.

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