驾驭工作场所冲突和促进创新行为:工作承诺和社会工具无害环境管理利用的作用。

IF 2.7 3区 心理学 Q1 PSYCHOLOGY, MULTIDISCIPLINARY BMC Psychology Pub Date : 2024-10-24 DOI:10.1186/s40359-024-02089-7
Xuerui Cai, Asad Ali
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引用次数: 0

摘要

本研究探讨了工作场所冲突、工作承诺和利用企业社交媒体(ESM)提高创新能力之间的交叉动态。本研究提出,工作承诺是影响员工对工作场所中遇到的一系列冲突做出态度反应的关键中介因素。此外,本研究还介绍了社会工具性 ESM 的使用情况,认为它是影响员工对工作场所冲突评价的有力调节因素。为了阐明这些相互作用错综复杂的关系,我们提出了一个调节中介模型,该模型描绘了支配工作场所冲突、工作承诺和创新行为培养之间相互作用的复杂的名义网络。基于 447 名员工的经验数据,我们的研究结果揭示了这些社会工具性无害环境管理使用所发挥的独特调节作用。这些模式不同程度地调节了工作场所冲突与工作承诺之间的联系,以及工作场所冲突与通过工作承诺激发员工创新之间的间接联系。这项研究极大地推动了我们对工作场所冲突、工作承诺、社会工具性无害环境管理的使用以及员工创新之间多方面相互作用的理论理解。此外,它还为旨在促进创新的组织战略提供了启示。通过认识到工作承诺和社会工具性无害环境管理的关键作用,组织可以战略性地利用这些因素来培养创新文化,从而在竞争日益激烈和充满活力的商业环境中取得成功。
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Navigating workplace conflicts and fostering innovative behaviors: the role of job commitment and socio-instrumental ESM utilization.

This study explores the dynamics of intersection between workplace conflicts, job commitment, and socio-instrumental enterprise social media (ESM) utilization for improving innovation. This study proposes job commitment as a pivotal mediator that influences employees' attitudinal responses to the array of conflicts encountered in the workplace. Additionally, it introduce socio-instrumental ESM use as a potent moderator, influencing employees' appraisals of workplace conflicts. To illuminate the intricate tapestry of these interactions, we present a moderated mediation model that delineates the complex nomological network governing the interplay among workplace conflicts, job commitment, and the cultivation of innovative behaviors. Based on empirical data encompassing 447 employees, our findings illuminate the distinctive moderating roles played by these socio-instrumental ESM usage. These patterns differentially moderate the connections between workplace conflicts and job commitment, as well as the indirect connections between workplace conflicts and the stimulation of employee innovation through job commitment. This research significantly advances our theoretical understanding of the multifaceted interplay among workplace conflicts, job commitment, socio-instrumental ESM utilization, and employee innovation. Moreover, it offers implications that can faciliate organizational strategies aimed at fostering innovation. By recognizing the pivotal roles of job commitment and socio-instrumental ESM, organizations can strategically harness these factors to cultivate a culture of innovation, positioning themselves for success in an increasingly competitive and dynamic business environment.

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来源期刊
BMC Psychology
BMC Psychology Psychology-Psychology (all)
CiteScore
3.90
自引率
2.80%
发文量
265
审稿时长
24 weeks
期刊介绍: BMC Psychology is an open access, peer-reviewed journal that considers manuscripts on all aspects of psychology, human behavior and the mind, including developmental, clinical, cognitive, experimental, health and social psychology, as well as personality and individual differences. The journal welcomes quantitative and qualitative research methods, including animal studies.
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