探索人工智能对人力资源管理的影响:组织适应性和员工动态案例研究

IF 4.6 3区 管理学 Q1 BUSINESS IEEE Transactions on Engineering Management Pub Date : 2024-10-18 DOI:10.1109/TEM.2024.3457520
Hong Zhang
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引用次数: 0

摘要

本研究通过定量描述的方法,探讨了人工智能(AI)对人力资源管理(HRM)实践的变革性影响。通过有目的的抽样,从七家企业的 285 名员工和 144 名人力资源专业人员那里收集了数据,以探讨人工智能对招聘、绩效评估、工作满意度和劳动力规划的影响。这项研究的主要创新之处在于,它超越了人工智能实施的孤立层面,全面分析了人工智能对人力资源管理动态的整体影响。研究结果表明,与未整合人工智能的组织相比,在人力资源流程中利用人工智能的组织在招聘效率和员工生产力方面都有显著提高。此外,在人力资源中成功适应人工智能与员工工作满意度的提高和离职率的降低相关联,凸显了人工智能在提高组织绩效和员工福利方面的潜力。此外,对人力资源中人工智能的积极看法与组织信任度和员工参与度的提高呈正相关。这些见解有助于深入理解人工智能在重塑人力资源管理战略和营造有利于组织持续成功的支持性工作环境中的作用。本文还讨论了实际意义,以帮助人力资源专业人士和组织领导者有效利用人工智能优化人力资源实践,适应不断变化的劳动力动态。
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Exploring the Impact of AI on Human Resource Management: A Case Study of Organizational Adaptation and Employee Dynamics
This study investigates the transformative impact of artificial intelligence (AI) on human resource management (HRM) practices through a quantitative descriptive approach. Data were collected from 285 employees and 144 HR professionals across seven organizations using purposive sampling to explore AI's influence on recruitment, performance assessment, job satisfaction, and workforce planning. A key novelty of this research lies in its comprehensive analysis of AI's holistic influence on HRM dynamics, going beyond isolated aspects of AI implementation. Findings reveal that organizations leveraging AI in HR processes experience significantly higher recruitment efficiency and employee productivity compared to those without AI integration. Moreover, successful adaptation to AI in HR correlates with increased levels of employee job satisfaction and reduced turnover rates, highlighting AI's potential to enhance organizational performance and employee well-being. Additionally, positive perceptions of AI in HR positively correlate with elevated levels of organizational trust and employee engagement. These insights contribute to a nuanced understanding of AI's role in reshaping HRM strategies and fostering a supportive workplace environment conducive to sustainable organizational success. Practical implications are discussed to assist HR professionals and organizational leaders in effectively harnessing AI to optimize HR practices and adapt to evolving workforce dynamics.
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来源期刊
IEEE Transactions on Engineering Management
IEEE Transactions on Engineering Management 管理科学-工程:工业
CiteScore
10.30
自引率
19.00%
发文量
604
审稿时长
5.3 months
期刊介绍: Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E.
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