IF 2.9 3区 综合性期刊 Q1 MULTIDISCIPLINARY SCIENCES PLoS ONE Pub Date : 2025-02-07 eCollection Date: 2025-01-01 DOI:10.1371/journal.pone.0318500
R Stuart Geiger, Flynn O'Sullivan, Elsie Wang, Jonathan Lo
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引用次数: 0

摘要

我们对 ChatGPT 的四个版本进行了受控实验偏差审计,要求其在新员工的薪资谈判中推荐开价。我们向每个版本提交了 98800 条提示,系统地改变了员工的性别、大学和专业,并以谈判双方(员工和雇主)的声音测试了提示。从经验上看,我们发现 ChatGPT 作为一个多模型平台,其稳健性和一致性不足以胜任此类任务的原因有很多。在所有四种模型中,我们都观察到了不同性别的薪资报价在统计意义上的显著差异,尽管与测试的其他属性相比差距较小。差距最大的是不同的模型版本,以及雇员与雇主语音提示之间的差距。我们还观察到了不同大学和专业之间的巨大差距,但许多偏差在不同模型版本之间并不一致。我们还对虚构大学和欺诈性大学进行了测试,发现在不同情况和不同模型版本下的结果极不一致。我们还对人工智能/人工智能的公平性和可信度文献做出了更广泛的贡献。我们的薪资谈判建议场景和实验设计与主流的人工智能/人工智能审计工作在关键方面有所不同。偏见审计通常测试性别等受保护类别的歧视,而我们则测试大学和专业等非受保护类别的歧视。要求提供的谈判建议包括,相对于已知的经验薪资分布和薪资标准,在谈判中应该采取怎样的激进态度,这是一项深层次的情境化和个性化任务,没有客观的基本事实可以验证。这些结果不仅引起了我们对所测试的特定模型版本的担忧,也引起了我们对 ChatGPT 网络平台作为一个正在持续开发中的多模型平台的一致性和稳健性的担忧。我们的认识论不允许我们明确地证明这些模型在我们测试的属性上普遍存在偏差或不存在偏差,但我们的研究提出了利益相关者需要进一步调查的问题。
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Asking an AI for salary negotiation advice is a matter of concern: Controlled experimental perturbation of ChatGPT for protected and non-protected group discrimination on a contextual task with no clear ground truth answers.

We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the employee's gender, university, and major, and tested prompts in voice of each side of the negotiation: the employee versus their employer. Empirically, we find many reasons why ChatGPT as a multi-model platform is not robust and consistent enough to be trusted for such a task. We observed statistically significant salary offers when varying gender for all four models, although with smaller gaps than for other attributes tested. The most substantial gaps were different model versions and between the employee- vs employer-voiced prompts. We also observed substantial gaps when varying university and major, but many of the biases were not consistent across model versions. We also tested for fictional and fraudulent universities and found wildly inconsistent results across different cases and model versions. We also make broader contributions to the AI/ML fairness and trustworthiness literature. Our salary negotiation advice scenario and our experimental design differ from mainstream AI/ML auditing efforts in key ways. Bias audits typically test discrimination for protected classes like gender, which we contrast with testing non-protected classes of university and major. Asking for negotiation advice includes how aggressive one ought to be in a negotiation relative to known empirical salary distributions and scales, which is a deeply contextual and personalized task that has no objective ground truth to validate. These results raise concerns for not only for the specific model versions we tested, but also around the consistency and robustness of the ChatGPT web platform as a multi-model platform in continuous development. Our epistemology does not permit us to definitively certify these models as either generally biased or unbiased on the attributes we test, but our study raises matters of concern for stakeholders to further investigate.

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来源期刊
PLoS ONE
PLoS ONE 生物-生物学
CiteScore
6.20
自引率
5.40%
发文量
14242
审稿时长
3.7 months
期刊介绍: PLOS ONE is an international, peer-reviewed, open-access, online publication. PLOS ONE welcomes reports on primary research from any scientific discipline. It provides: * Open-access—freely accessible online, authors retain copyright * Fast publication times * Peer review by expert, practicing researchers * Post-publication tools to indicate quality and impact * Community-based dialogue on articles * Worldwide media coverage
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