了解业务流程。

J Hindle
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引用次数: 15

摘要

介绍了过程理解的背景,为NHS提供了潜在的好处。考虑医疗保健组织中的各种业务流程,并指出跨职能流程的管理是一个可以改进的领域。概述这类过程管理不当可能导致的问题类型,以及过程改进的潜在好处。
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Understanding business processes.

Presents a background to process understanding which offers potential benefits to the NHS. Considers the various business processes found in health care organizations, noting that the management of cross-functional processes is an area in which improvements can be made. Outlines the kind of problems which can result from mismanagement of such processes and the potential benefits of process improvement.

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