倦怠综合征的鉴别诊断。

Dieter Korczak, Beate Huber, Christine Kister
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引用次数: 68

摘要

引言:职业倦怠并没有统一的定义。在ICD-10和DSM-IV中都没有明确的诊断。然而,它是由办公室医生和临床医生诊断的。主要是由于报销的原因,使用抑郁症等诊断来代替倦怠诊断。因此,职业倦怠具有非常高的个人、社会和经济影响。目的:如何诊断职业倦怠?哪些标准是相关的?使用的工具的有效性和可靠性如何?在倦怠的情况下,哪些障碍与鉴别诊断相关?倦怠的鉴别诊断的经济效应是什么?倦怠者对病人或客户有什么负面影响吗?是否可以观察到对倦怠患者或客户的污名化?方法:基于对36个数据库的系统文献研究,纳入2004年以来发表的英语或德语的关于职业倦怠的医学和鉴别诊断、经济影响和伦理方面的研究并进行评估。结果:确定了852项研究。在考虑纳入和排除标准并审查全文后,纳入了25项医学研究和1项伦理研究。没有一项经济研究符合这一标准。本报告的主要结论是,到目前为止,还没有标准化、通用和国际有效的程序来获得倦怠诊断。目前,诊断职业倦怠取决于医生的判断。总的问题是衡量一种没有精确定义的现象。目前可用的倦怠测量捕获了一个三维倦怠结构。但分界点不符合科学有效的试验建设标准。将倦怠与抑郁、述情障碍、感觉不适和长期疲惫的概念区分开来是很重要的。构念之间可能存在间歇关系。此外,倦怠伴随着睡眠障碍等各种疾病。通过对工作表现的贬损,它也可能对重要他人(例如患者)产生负面影响。没有证据表明有倦怠的人会被污名化。讨论:大多数研究的证据都很低。大多数研究都是描述性和探索性的。主要使用的是自我评估工具,总体上是Maslach职业倦怠量表(MBI)。客观数据,如医疗参数、健康状况、病假条或第三人的判断,很少包括在研究中。在大多数情况下,样本构建是巧合的,响应率往往很低。几乎没有纵向研究。关于相关症状的稳定性和持续时间的结果不足。倦怠诊断的模糊性在研究中经常被忽视。结论:作者认为:(1)需要进一步的研究,特别是高质量的研究,以扩大对倦怠综合征的认识。同样,(2)倦怠综合症的定义必须超越对倦怠的公开理解,并以普遍的科学共识为基础。此外,有必要(3)找到一种标准化的、国际公认的、有效的程序来区分倦怠的诊断,并(4)开发一种第三方评估工具来诊断倦怠。最后,(5)分析职业倦怠诊断对经济、医疗保险和患者的经济效应和意义。
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Differential diagnostic of the burnout syndrome.

Introduction: There is no consistent definition of burnout. It is neither a defined diagnosis in ICD-10 nor in DSM-IV. Yet it is diagnosed by office-based doctors and clinicians. Mainly due to reimbursement reasons, diagnoses like depression are used instead of burnout diagnoses. Therefore burnout has a very high individual, social and economic impact.

Objectives: How is burnout diagnosed? Which criteria are relevant? How valid and reliable are the used tools?What kind of disorders in case of burnout are relevant for a differential diagnosis?What is the economic effect of a differential diagnosis for burnout?Are there any negative effects of persons with burnout on patients or clients?Can stigmatization of burnout-patients or -clients be observed?

Methods: Based on a systematic literature research in 36 databases, studies in English or German language, published since 2004, concerning medical and differential diagnoses, economic impact and ethical aspects of burnout, are included and evaluated.

Results: 852 studies are identified. After considering the inclusion and exclusion criteria and after reviewing the full texts, 25 medical and one ethical study are included. No economic study met the criteria. The key result of this report is that so far no standardized, general and international valid procedure exists to obtain a burnout diagnosis. At present, it is up to the physician's discretion to diagnose burnout. The overall problem is to measure a phenomenon that is not exactly defined. The current available burnout measurements capture a three dimensional burnout construct. But the cutoff points do not conform to the standards of scientifically valid test construction. It is important to distinguish burnout from depression, alexithymia, feeling unwell and the concept of prolonged exhaustion. An intermittent relation of the constructs is possible. Furthermore, burnout goes along with various ailments like sleep disturbance. Through a derogation of work performance it can have also negative effects on significant others (for example patients). There is no evidence for stigmatization of persons with burnout.

Discussion: The evidence of the majority of the studies is predominantly low. Most of the studies are descriptive and explorative. Self-assessment tools are mainly used, overall the Maslach Burnout Inventory (MBI). Objective data like medical parameters, health status, sick notes or judgements by third persons are extremely seldomly included in the studies. The sample construction is coincidental in the majority of cases, response rates are often low. Almost no longitudinal studies are available. There are insufficient results on the stability and the duration of related symptoms. The ambiguity of the burnout diagnosis is regularly neglected in the studies.

Conclusions: The authors conclude, that (1) further research, particularly high-quality studies are needed, to broaden the understanding of the burnout syndrome. Equally (2) a definition of the burnout syndrome has to be found which goes beyond the published understanding of burnout and is based on common scientific consent. Furthermore, there is a need (3) for finding a standardized, international accepted and valid procedure for the differentiated diagnostics of burnout and for (4) developing a third party assessment tool for the diagnosis of burnout. Finally, (5) the economic effects and implication of burnout diagnostics on the economy, the health insurances and the patients have to be analysed.

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