消费者民族中心主义如何预测消费者偏好——SCONET量表的构建与验证

Q4 Psychology Polish Psychological Bulletin Pub Date : 2023-07-19 DOI:10.24425/119504
D. Maison, Rahkman Ardi, Jony Eko Yulianto, Cicilia Larasati Rembulan
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引用次数: 3

摘要

消费者种族中心主义是一个概念,被定义为对本土产品的必然和有意识的偏好,通常通过使用CETSCALE来衡量(Shimp&Sharma,1987)。这种量表除了受欢迎之外,还因其过于强烈的规范性和意识形态性而受到批评。我们假设消费者种族中心主义也有心理方面——它可能更自动,有时是无意识的,也基于社会认同机制。为了调查这些假设,我们进行了三项研究。第一项(N=590)在波兰进行,验证了一种衡量消费者种族中心主义的新工具:SCONET——一种6项量表,及其与品牌偏好(BPM)的关系。此外,我们使用了Cameron的社会认同量表(Cameron,2004)。分析表明,对自己群体的社会认同并不能直接解释外国产品与本土产品(BPM)的选择,但这种关系受到消费者种族中心主义(SCONET衡量)的调节。第二项研究在波兰对一个具有代表性的全国样本(N=1002)进行,证实SCONET是一个具有良好统计参数的单因素量表(验证性因素分析)。第三项研究在印度尼西亚进行(N=323),是对SCONET量表的跨文化验证,并探讨了研究1中在其他文化中发现的关系。结果证实了在波兰发现的SCONET、社会认同和品牌偏好(BPM)之间的关系。
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How consumer ethnocentrism can predict consumer preferences – construction and validation of SCONET scale
Consumer ethnocentrism is a concept defined as a consequent and conscious preference for local products over foreign, usually measured by using CETSCALE (Shimp & Sharma, 1987). Besides its popularity, this scale is criticized because of its too strong a normative and ideological character. We assume that consumer ethnocentrism also has a psychological aspect – it can be more automatic, sometimes unconscious, and also based on social identification mechanisms. To investigate these assumptions, we conducted three studies. The first one (N = 590), which was conducted in Poland, validated a new tool to measure consumer ethnocentrism: SCONET – a 6 -item scale, and its relation to brand preference (BPM). Moreover, we used Cameron’s social identification scale (Cameron, 2004). The analysis showed that social identification with one’s own group does not directly explain the choice of foreign vs. local products (BPM) but this relationship is moderated by consumer ethnocentrism (measured by SCONET). The second study, conducted in Poland on a representative nationwide sample (N = 1002), confirmed that SCONET is a single -factor scale with good statistical parameters (confirmatory factor analysis). The third study, conducted in Indonesia (N = 323), was a cross -cultural validation of the SCONET scale and explored the relationship found in study 1 in other cultures. The results confirmed the relationship between SCONET, social identity, and brand preference (BPM) that was found in Poland.
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Polish Psychological Bulletin
Polish Psychological Bulletin Psychology-Psychology (all)
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