了解团队过程序列是如何随着时间的推移而出现的,以及它们与团队绩效的关系

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2021-02-03 DOI:10.1108/TPM-03-2020-0018
Eleni Georganta, C. Burke, S. Merk, Franziska Mann
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引用次数: 1

摘要

目的本研究的目的是探索在绩效事件中和跨绩效事件执行的团队过程序列及其与团队绩效的关系。在这样做的过程中,这项工作响应了检查团队的时间和动态方面的呼吁。设计/方法论/方法数据(即观察和录音)是从三个高绩效Scrum团队在连续两次绩效发作(即开始、中点、结束)的六个时间点的单口会议中收集的。在对数据进行内容编码后,使用滞后序列分析来检查执行的团队流程的模式,以确定特定流程序列是否与其他流程序列发生显著差异。FindingsTeams在表演过程中在过渡阶段和动作阶段之间转换。在演出期间和演出期间,过程序列主要由过渡过程组成。当团队执行仅由行动阶段流程组成的流程序列时,他们的重点是监控流程。研究局限性/含义这项研究希望这里的发现将有助于激励研究人员更全面地研究不同团队类型的过程序列与团队绩效之间的关系。然而,在建立在现有研究结果的基础上时,应考虑到局限性(例如,样本量小、团队生命周期的未知点以及对明确团队流程的关注)。独创性/价值这项研究通过分析团队过程和过程序列如何随时间发生,有助于更好地理解团队过程的时间和动态性质。此外,这项研究超越了大多数将团队过程评估为静态回顾性感知并考虑其自然顺序的研究。
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Understanding how team process-sequences emerge over time and their relationship to team performance
Purpose The purpose of this study was to explore the team process-sequences executed within and across performance episodes and their relation to team performance. In doing so, this effort responds to the call for examining the temporal and dynamic aspects of teams. Design/methodology/approach Data (i.e. observations and audio recordings) was collected from the stand-up meetings of three high-performing Scrum teams across six points in time during two consecutive performance episodes (i.e. beginning, midpoint, end). After content coding the data, lag sequential analyses was used to examine patterns of executed team processes to determine whether particular process-sequences occurred significantly different from others. Findings Teams shifted between transition and action phase processes during performance episodes. During and across performance episodes, process-sequences primarily consisted of transition processes. When teams executed process-sequences consisting solely of action phase processes, their focus was on monitoring processes. Research limitations/implications This study hopes that the findings here will serve to spur researchers to more fully investigate the relationship between process-sequences and team performance across various team types. However, limitations (e.g. small sample size, unknown point of teams’ life cycle and focus on explicit team processes) should be taken into account when building on the present findings. Originality/value This study contributes to a better understanding of the temporal and dynamic nature of team processes by analyzing how the team process and process-sequences occur across time. In addition, this study moves beyond most studies that assess team processes as static retrospective perceptions and consider their natural ordering.
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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