Arrival brokers as a key component of the arrival infrastructure: how established migrants support newcomers

Abstract. In recent years, numerous studies have stressed the importance of established migrants helping newcomers access settlement information. This article focuses on the everyday practices of these so-called “arrival brokers” in supporting newcomers in their initial arrival process. The analysis combines the theoretical strands on “arrival infrastructures”, arrival brokers, and the concept of solidarity. The qualitative empirical research in an arrival neighbourhood in the German city of Dortmund shows that arrival brokers support newcomers by sharing arrival-specific knowledge and by structuring the arrival infrastructure network. These practices can be attributed to a situational place-based solidarity. The article shows that using the infrastructure perspective for analysing migrants' brokering practices helps us understand the transformative power wielded by migrants themselves in making, shaping, and maintaining arrival support structures.