旅游业的数字化转型与新组合:系统文献综述

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Tourism and Hospitality Research Pub Date : 2023-08-28 DOI:10.1177/14673584231198414
Ives Gutierriz, João J. Ferreira, P. Fernandes
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引用次数: 0

摘要

本研究旨在分析涉及数字转型的演变和发展以及旅游发展中的新组合的研究。为此,在Scopus和Web of Science数据库中进行了系统的文献综述,收集了1997年至2023年间发表的167项研究,代表了本综述中分析的最终样本。研究结果可以确定三个主要发现:i)有四个主题小组——数字营销、数字经济、教育和酒店以及免费数字;ii)人们对这一主题的研究以及利用现有技术发展旅游公司及其业务和各自更广泛的经济越来越感兴趣;以及,iii)数字转型在应用于旅游业时往往是一个积极因素。这项研究进一步提出了一个框架,详细描述了这些研究的关键问题和现有文献的贡献。
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Digital transformation and the new combinations in tourism: A systematic literature review
This study aims to analyse the research involving the evolution and development of digital transformation and the new combinations in tourism development. To this end, a systematic literature review was conducted in the Scopus and Web of Science databases, which gathered 167 studies published between 1997 and 2023, representing the final sample analysed in this review. The results allow the identification of three main findings: i) there are four thematic groups - Digital Marketing, Digital Economy, Education and Hospitality and Free Digital; ii) there is a growing interest in the research of this topic and the use of available technologies for the development of tourism companies and their businesses and the respective wider economy; and, iii) digital transformation tends to be a positive factor when applied to the tourism sector. This research further proposes a framework that provides a detailed description of these studies with key issues and contributions from the available literature.
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来源期刊
Tourism and Hospitality Research
Tourism and Hospitality Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.40
自引率
8.60%
发文量
63
期刊介绍: Tourism and Hospitality Research is firmly established as a leading and authoritative, peer-reviewed journal for tourism and hospitality researchers and professionals. Tourism and Hospitality Research covers: • Hospitality and tourism operations • Marketing and consumer behaviour • HR management • Social Media and Marketing • Technology • Planning and development • Policy • Performance and financial management • Strategic implications • Environmental aspects • Forecasting and prediction • Revenue management • Impact assessment and mitigation • Globalisation • Research methodologies • Leisure and culture • Risk Management • Change Management
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