概念和建立信任,以提高服务不足的学生的参与和成就

IF 0.8 Q3 EDUCATION & EDUCATIONAL RESEARCH Journal of Continuing Higher Education Pub Date : 2022-01-24 DOI:10.1080/07377363.2021.2005759
A. Payne, C. Stone, R. Bennett
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引用次数: 4

摘要

这篇概念性文章强调了在网络环境中建立和维持高等教育学生和从业者之间信任的重要性。灌输信任可以构建充满协作探究和对话的可持续学习环境。在这篇文章中,我们强调并研究了信任的概念建构及其前因。考虑到在线高等教育机构中学生-教师关系中人际信任的性质和目的,我们探讨了影响信任发展的几个因素(特别是绩效、教学人员的随意化、新自由主义、非传统学生身份和数字鸿沟)。我们还调查了信任在影响学生参与和成就方面的作用,就学业目标的实现而言。值得注意的是,我们强调了进一步研究高等教育中建立关系方法的重要性。理论基础来自土著学术以及组织和社会心理学文献。最后,我们欢迎进一步讨论和反思数字环境下的制度实践和绩效衡量,特别是它们是否允许教师嵌入关系方面,并从学生那里获得认知和情感信任。
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Conceptualising and Building Trust to Enhance the Engagement and Achievement of Under-Served Students
Abstract This conceptual article asserts the importance of building and sustaining trust between higher education students and practitioners within the online environment. Instilling trust can construct sustainable learning environments that are abundant with collaborative inquiry and dialogue. In this article, we highlight and investigate the conceptual construct of trust and its antecedents. Considering the nature and purpose of interpersonal trust in student-instructor relationships within online higher education institutions, we explore several factors (in particular, performativity, casualisation of teaching staff, neoliberalism, non-traditional student identities, and the digital divide) which influence the development of trust. We also investigate the role of trust in influencing student engagement and achievement, in terms of attainment of academic goals. Notably, we highlight the importance of further inquiry into methods of rapport-building in higher education. Theoretical foundations have been drawn from Indigenous scholarship as well as organisational and socio-psychological literature. We close by welcoming further discussion and reflection on institutional practices and performance measures in the digital environment, particularly in terms of whether they allow instructors to embed relational aspects and elicit cognitive and affective trust from their students.
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来源期刊
Journal of Continuing Higher Education
Journal of Continuing Higher Education EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
3.00
自引率
8.30%
发文量
0
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