用户对数据仪表板可操作性的感知

IF 1.8 2区 文学 Q3 BUSINESS Journal of Business and Technical Communication Pub Date : 2023-03-20 DOI:10.1177/10506519231161611
M. Sorapure
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引用次数: 0

摘要

本文报告了一项多阶段研究,旨在了解非专家用户如何与新冠肺炎数据仪表盘交互,特别是在仪表盘的可操作性或支持决策的能力方面。对用户访谈的视频和转录的分析显示了所提出的仪表板可操作性标准的可变相关性,并为用户对数据的情绪反应以及以个人和本地粒度呈现数据提出了额外的标准。这些发现促进了对非专业受众如何与复杂的可视化数据互动并从中获得价值的理解。
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User Perceptions of Actionability in Data Dashboards
This article reports on a multiphase study designed to understand how nonexpert users interact with COVID-19 data dashboards, particularly in terms of the dashboards’ actionability, or ability to support decision making. Analysis of the videos and transcriptions of user interviews shows the variable relevance of proposed criteria for dashboard actionability and suggests additional criteria for users’ emotional responses to data and for the presentation of data at degrees of personal and local granularity. These findings advance an understanding of how nonexpert audiences interact with and derive value from complex visualized data.
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来源期刊
CiteScore
5.10
自引率
18.20%
发文量
16
期刊介绍: JBTC is a refereed journal that provides a forum for discussion of communication practices, problems, and trends in business, professional, scientific, and governmental fields. As such, JBTC offers opportunities for bridging dichotomies that have traditionally existed in professional communication journals between business and technical communication and between industrial and academic audiences. Because JBTC is designed to disseminate knowledge that can lead to improved communication practices in both academe and industry, the journal favors research that will inform professional communicators in both sectors. However, articles addressing one sector or the other will also be considered.
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