Pub Date : 2024-04-09DOI: 10.1177/10506519241239927
Ryan M. Omizo
The emergence of large language models (LLMs) has disrupted approaches to writing in academic and professional contexts. While much interest has revolved around the ability of LLMs to generate coherent and generically responsible texts with minimal effort and the impact that this will have on writing careers and pedagogy, less attention has been paid to how LLMs can aid writing research. Building from previous research, this study explores the utility of AI text generators to facilitate the qualitative coding research of linguistic data. This study benchmarks five LLM prompting strategies to determine the viability of using LLMs as qualitative coding, not writing, assistants, demonstrating that LLMs can be an effective tool for classifying complex rhetorical expressions and can help business and technical communication researchers quickly produce and test their research designs, enabling them to return insights more quickly and with less initial overhead.
{"title":"Automating Research in Business and Technical Communication: Large Language Models as Qualitative Coders","authors":"Ryan M. Omizo","doi":"10.1177/10506519241239927","DOIUrl":"https://doi.org/10.1177/10506519241239927","url":null,"abstract":"The emergence of large language models (LLMs) has disrupted approaches to writing in academic and professional contexts. While much interest has revolved around the ability of LLMs to generate coherent and generically responsible texts with minimal effort and the impact that this will have on writing careers and pedagogy, less attention has been paid to how LLMs can aid writing research. Building from previous research, this study explores the utility of AI text generators to facilitate the qualitative coding research of linguistic data. This study benchmarks five LLM prompting strategies to determine the viability of using LLMs as qualitative coding, not writing, assistants, demonstrating that LLMs can be an effective tool for classifying complex rhetorical expressions and can help business and technical communication researchers quickly produce and test their research designs, enabling them to return insights more quickly and with less initial overhead.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"99 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140575079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-04DOI: 10.1177/10506519241239923
Emily Barrow DeJeu
The ability to work with data is an important skill for students enrolled in technical and professional communication programs, but students with limited mathematical and computer programming literacies might find it difficult to do basic data analysis or customize data visualizations. This article examines the extent to which ChatGPT can make data analysis and visualization more accessible for students with limited technical proficiency. The results suggest that although the tool is poised to have a substantial impact in helping students create effective data visualizations, its efficacy as a data analysis tool is more limited.
{"title":"Using Generative AI to Facilitate Data Analysis and Visualization: A Case Study of Olympic Athletes","authors":"Emily Barrow DeJeu","doi":"10.1177/10506519241239923","DOIUrl":"https://doi.org/10.1177/10506519241239923","url":null,"abstract":"The ability to work with data is an important skill for students enrolled in technical and professional communication programs, but students with limited mathematical and computer programming literacies might find it difficult to do basic data analysis or customize data visualizations. This article examines the extent to which ChatGPT can make data analysis and visualization more accessible for students with limited technical proficiency. The results suggest that although the tool is poised to have a substantial impact in helping students create effective data visualizations, its efficacy as a data analysis tool is more limited.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"15 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140574863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-01DOI: 10.1177/10506519241239638
Stephen Carradini
{"title":"On the Current Moment in AI: Introduction to Special Issue on Effects of Artificial Intelligence Tools in Technical Communication Pedagogy, Practice, and Research, Part 1","authors":"Stephen Carradini","doi":"10.1177/10506519241239638","DOIUrl":"https://doi.org/10.1177/10506519241239638","url":null,"abstract":"","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"58 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140574864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-01DOI: 10.1177/10506519241239937
John R. Gallagher, Kyle Wagner
It remains unclear if perceptions of academic dishonesty concerning artificial intelligence writing technologies (AIWTs) present new challenges or if they reflect prior, non-AI concerns. To structure this problem, we used a randomized control survey experiment. We compared student ( n = 603) and instructor ( n = 312) attitudes toward dishonesty in collaborations involving humans versus AIWT in 10 writing-related scenarios. Results suggest similar perception patterns among students and instructors, with both populations expressing significant differences in perceived dishonesty between AI and human collaborators in some scenarios. This experiment structures the problem of AI writing and academic dishonesty for future research in this emerging field.
{"title":"Comparing Student and Writing Instructor Perceptions of Academic Dishonesty When Collaborators Are Artificial Intelligence or Human","authors":"John R. Gallagher, Kyle Wagner","doi":"10.1177/10506519241239937","DOIUrl":"https://doi.org/10.1177/10506519241239937","url":null,"abstract":"It remains unclear if perceptions of academic dishonesty concerning artificial intelligence writing technologies (AIWTs) present new challenges or if they reflect prior, non-AI concerns. To structure this problem, we used a randomized control survey experiment. We compared student ( n = 603) and instructor ( n = 312) attitudes toward dishonesty in collaborations involving humans versus AIWT in 10 writing-related scenarios. Results suggest similar perception patterns among students and instructors, with both populations expressing significant differences in perceived dishonesty between AI and human collaborators in some scenarios. This experiment structures the problem of AI writing and academic dishonesty for future research in this emerging field.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"10 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140575021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-25DOI: 10.1177/10506519241239950
Jennifer C. Mallette
How should instructors adapt technical editing courses to account for generative artificial intelligence (AI)? This article addresses what generative AI means for technical editing pedagogy. While AI tools may be able to address rote editing tasks, expert editors are still needed to provide accessible, ethical, and justice-oriented edits. After reviewing impacts of generative AI on editing praxis, the author focuses on the microcredentials that she built into an editing course in order to address these impacts pedagogically. The goal was to enable students to understand AI, argue for their expertise, and edit from ethical and social justice perspectives.
{"title":"Preparing Future Technical Editors for an Artificial Intelligence-enabled Workplace","authors":"Jennifer C. Mallette","doi":"10.1177/10506519241239950","DOIUrl":"https://doi.org/10.1177/10506519241239950","url":null,"abstract":"How should instructors adapt technical editing courses to account for generative artificial intelligence (AI)? This article addresses what generative AI means for technical editing pedagogy. While AI tools may be able to address rote editing tasks, expert editors are still needed to provide accessible, ethical, and justice-oriented edits. After reviewing impacts of generative AI on editing praxis, the author focuses on the microcredentials that she built into an editing course in order to address these impacts pedagogically. The goal was to enable students to understand AI, argue for their expertise, and edit from ethical and social justice perspectives.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"153 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140298210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-25DOI: 10.1177/10506519241239661
Andrew Hillen
This case study offers examples of the use of artificial intelligence (AI) writing tools at a small nonprofit workplace dispute resolution center. It explores the limits and strengths of these AI tools, as well as the mediation field's concerns around using AI as a replacement for mediation work. Further, it explores the implications of AI tool use for the ethos of the writer and the AI tool itself as well as for the current pedagogy deliberations occurring in the technical writing field at large.
{"title":"Exploring Artificial Intelligence Tool Use in a Nonprofit Workplace","authors":"Andrew Hillen","doi":"10.1177/10506519241239661","DOIUrl":"https://doi.org/10.1177/10506519241239661","url":null,"abstract":"This case study offers examples of the use of artificial intelligence (AI) writing tools at a small nonprofit workplace dispute resolution center. It explores the limits and strengths of these AI tools, as well as the mediation field's concerns around using AI as a replacement for mediation work. Further, it explores the implications of AI tool use for the ethos of the writer and the AI tool itself as well as for the current pedagogy deliberations occurring in the technical writing field at large.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"72 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140298642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-21DOI: 10.1177/10506519241239951
Stuart Deets, Caitlin Baulch, Alison Obright, Dan Card
Artificial intelligence tools are being increasingly used to do content analysis in technical and professional communication (TPC). The authors consider some of the affordances and constraints of these tools and suggest that construct validity is an underdiscussed form of validity within TPC research that will become more important as artificial intelligence research tools become increasingly prevalent. But construct validity is an important idea for graduate programming on research methods regardless of the type of method, technique, or tool used—whether qualitative or computational. Thus, training in construct validity is important for strengthening graduate research preparation in TPC.
{"title":"Content Analysis, Construct Validity, and Artificial Intelligence: Implications for Technical and Professional Communication and Graduate Research Preparation","authors":"Stuart Deets, Caitlin Baulch, Alison Obright, Dan Card","doi":"10.1177/10506519241239951","DOIUrl":"https://doi.org/10.1177/10506519241239951","url":null,"abstract":"Artificial intelligence tools are being increasingly used to do content analysis in technical and professional communication (TPC). The authors consider some of the affordances and constraints of these tools and suggest that construct validity is an underdiscussed form of validity within TPC research that will become more important as artificial intelligence research tools become increasingly prevalent. But construct validity is an important idea for graduate programming on research methods regardless of the type of method, technique, or tool used—whether qualitative or computational. Thus, training in construct validity is important for strengthening graduate research preparation in TPC.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"20 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140205395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-19DOI: 10.1177/10506519231217991
Junhua Wang
The diversity and inclusion (D&I) report is an important element in the corporate public reporting genre; however, as an emerging genre, it receives little attention from scholars interested in public discourse, so there are few guidelines on what should be included in a D&I report. This study helps to fill this gap in the research by examining 10 D&I reports from information technology and banking industries, exploring the reports’ rhetorical purpose and identifying their typified rhetorical moves. The author concludes by recommending what aspects of the current genre's substance and form should be improved to help meet the needs of stakeholders.
{"title":"The Diversity and Inclusion Report: The Rise of a New Corporate Public Reporting Genre","authors":"Junhua Wang","doi":"10.1177/10506519231217991","DOIUrl":"https://doi.org/10.1177/10506519231217991","url":null,"abstract":"The diversity and inclusion (D&I) report is an important element in the corporate public reporting genre; however, as an emerging genre, it receives little attention from scholars interested in public discourse, so there are few guidelines on what should be included in a D&I report. This study helps to fill this gap in the research by examining 10 D&I reports from information technology and banking industries, exploring the reports’ rhetorical purpose and identifying their typified rhetorical moves. The author concludes by recommending what aspects of the current genre's substance and form should be improved to help meet the needs of stakeholders.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"115 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138959591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.1177/10506519231217999
Asmita Ghimire
{"title":"Book Review: Transnational Research in Technical Communication: Stories, Realities, and Reflections by Small, Nancy, & Longo, Bernadette","authors":"Asmita Ghimire","doi":"10.1177/10506519231217999","DOIUrl":"https://doi.org/10.1177/10506519231217999","url":null,"abstract":"","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":" 15","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138964372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.1177/10506519231218001
Joshua M. Parcha
Business communication students should be taught how to innovate because the ability to do so is an important skill for business success. Despite knowing that business communication students need to learn how to innovate, instructors are not always equipped with the proper tools to teach students how to innovate based on sound principles. This article provides one such tool by translating the scholarship of teaching and learning (SoTL) principles into specific practices designed to help students innovate. By understanding these practices, instructors will be well-equipped to foster student innovation in their own classrooms based on SoTL principles.
{"title":"Translating the Scholarship of Teaching and Learning (SoTL) Principles into Specific Practices to Help Business Communication Students Innovate","authors":"Joshua M. Parcha","doi":"10.1177/10506519231218001","DOIUrl":"https://doi.org/10.1177/10506519231218001","url":null,"abstract":"Business communication students should be taught how to innovate because the ability to do so is an important skill for business success. Despite knowing that business communication students need to learn how to innovate, instructors are not always equipped with the proper tools to teach students how to innovate based on sound principles. This article provides one such tool by translating the scholarship of teaching and learning (SoTL) principles into specific practices designed to help students innovate. By understanding these practices, instructors will be well-equipped to foster student innovation in their own classrooms based on SoTL principles.","PeriodicalId":46414,"journal":{"name":"Journal of Business and Technical Communication","volume":"28 5","pages":""},"PeriodicalIF":2.2,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139007425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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