组织公平和支持对组织承诺和员工离职意向的影响:员工敬业度的中介作用

Arun Aggarwal, Dinesh Jaisinghani, Kamrunnisha Nobi
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引用次数: 10

摘要

目的本研究的目的是开发和测试一个关于信息技术(IT)员工参与的前因和后果的模型。设计/方法论/方法在这项描述性研究中,数据来自印度IT公司的432名员工。作者进行了结构方程建模,以测试所提出的关系。研究结果表明,感知程序正义、感知分配正义和感知组织支持对员工敬业度有积极影响。此外,本研究结果显示,员工敬业度对员工的组织承诺(OC)有正向影响,对员工的离职意愿有负向影响。研究局限性/含义由于本研究使用自我报告和横断面研究设计来收集数据,因此,它限制了结果的概括。实践意义本研究通过考察员工敬业度的前因和后果,对高级管理人员和人力资源工作人员有益。原创性/价值据作者所知,本研究是少数几个研究员工敬业度对组织公正、组织支持、组织运作成本和员工离职意向之间关系的中介作用的研究之一。
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Effect of organizational justice and support on organizational commitment and employee turnover intentions: the mediating role of employee engagement
Purpose The purpose of this study is to develop and test a model on antecedents and consequences of employee engagement in the context of information technology (IT) employees. Design/methodology/approach In this descriptive research, the data were collected from 432 employees working in IT companies operating in India. The authors performed structural equation modeling to test the proposed relationships. Findings The results of this study indicate a positive effect of perceived procedural justice, perceived distributive justice and perceived organizational support on employee engagement. Further, the results of this study show a positive effect of employee engagement on employees’ organizational commitment (OC) and a negative effect on employees’ turnover intentions. Research limitations/implications As this study uses self-reported and cross-sectional research design to collect the data, therefore, it limits the generalizations of the results. Practical implications The findings of this study can be beneficial for the senior managers and human resources functionaries by examining the antecedents and consequences of employee engagement. Originality/value To the best of the authors’ knowledge, this study is one of the few studies that have examined the mediating role of employee engagement on the relationship among organizational justice, organizational support, OC and employee turnover intentions.
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来源期刊
CiteScore
6.00
自引率
7.70%
发文量
21
期刊介绍: The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals'' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices.
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