疲劳对空中交通管制员工作负荷、态势感知和控制策略的影响

IF 1 4区 心理学 Q4 PSYCHOLOGY, APPLIED International Journal of Aerospace Psychology Pub Date : 2021-04-06 DOI:10.1080/24721840.2021.1896951
M. Bongo, R. Seva
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引用次数: 15

摘要

摘要目的研究疲劳对空管人员工作负荷、态势感知和管制策略的影响。背景由于主要机场枢纽的飞机起降次数不断增加,空中交通管制变得更加复杂和苛刻,因此特别需要研究影响性能的因素之间的相互作用。尽管之前学者们基于工作量和态势感知(SA)因素及其对管制策略转换的影响来理解空中交通管制的框架,但由于任务是在不同的工作量和工作班次中执行的,尽管疲劳对空中交通管制员的影响相对较大,但在这些因素中的作用却被忽视了。方法在菲律宾的一个实际塔台控制中心进行案例研究,以证明疲劳、工作量、SA和控制策略之间的假设关系。采用SPAM、SASHA、Samn-Perelli疲劳量表和视觉注意自我报告问卷对管制员的疲劳程度、SA和管制策略进行了测量。结果疲劳与工作量成反比,对SA有显著影响。此外,疲劳也被发现与一些感兴趣的领域有显著的关系,包括视觉显示终端。结论这些结果支持了商业航空行业利益相关者的资源配置决策,旨在促进空中交通管制员的福利。
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Effect of Fatigue in Air Traffic Controllers’ Workload, Situation Awareness, and Control Strategy
ABSTRACT Objective To illustrate how fatigue affects the workload, situation awareness, and control strategy of air traffic controllers. Background As air traffic control becomes more complex and demanding due to the increasing number of aircraft movements in major airport hubs, the need to particularly look into the interplay of performance shaping factors has also intensified. Despite the previous efforts of scholars to understand the framework of air traffic control based on factors on workload and situation awareness (SA) and its impact to shift in control strategy, the role of fatigue in such factors is ignored notwithstanding its relative impact on air traffic controllers as tasks are carried out in varying workload and work shift. Methods A case study is conducted in an actual tower control center in the Philippines to demonstrate the hypothesized relations among fatigue, workload, SA, and control strategy. Questionnaires based on SPAM, SASHA, Samn-Perelli fatigue scale, and visual attention self-report are deployed to measure air traffic controllers’ fatigue levels, SA, and control strategy. Results Fatigue has an inverse relationship with workload and has a significant effect on SA. Furthermore, fatigue is also found to have a significant relationship with some areas of interest including visual display terminal. Conclusion Such results underpin the resource allocation decisions of stakeholders in the commercial aviation industry geared toward fostering the welfare of air traffic controllers.
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2.80
自引率
7.70%
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0
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